thread: renew
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Old 04/28/2018, 05:15 PM   #16
GenesisReefSys
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Join Date: May 2010
Posts: 285
I just realized that something you mentioned points toward a bad cable instead of a bad sensor...

The blue wire is plugged into the sensor? It should be plugged into the valve, and the terminals should prevent that from being possible. I'd say that the cable may have been manufactured incorrectly.

Now the question is how it could have made it through our testing of the Metering Reservoir (every one is thoroughly tested after assembly). I have a theory...

Anyway, we'll definitely take care of the issue as quickly as possible. Please contact us through the contact form on our webpage and we'll get you taken care of.

Kevin


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