thread: renew
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Old 04/30/2018, 06:07 AM   #18
GenesisReefSys
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Join Date: May 2010
Posts: 285
If it's reading "OL" in both the upper and lower positions, it's definitely a bad sensor. We will resolve this immediately.

Please contact us through our website and we'll get this taken care of (we don't know who you are based on your user id here on RC).

I'm sorry that you have encountered a defect in our product. There is nothing more frustrating than receiving a product that is supposed to make your life simpler, that starts off by making it more difficult. We will make this right for you, and will do it as quickly as possible.

Kevin


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