View Single Post
Old 01/12/2020, 10:01 AM   #4
jsousa
Registered Member
 
Join Date: Oct 2001
Location: Orlando, FL
Posts: 275
Just wanted to follow up on this thread and give props to Scott and the customer service team at Royal Exclusiv. Its a rarity these days that a company would have such dedicated support. Scott called me directly and we identified the issue together. It ended up being the controller which they promptly replaced. Been working like a charm since I got the new controller.

Royal Exclusiv user for life!
John


__________________
"I was trying to help but I'm afraid I pushed to hard. Now I can't even touch it, afraid it will fall apart." - BTS
jsousa is offline   Reply With Quote