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Unread 11/27/2017, 10:22 AM   #4943
d0ughb0y
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Join Date: Mar 2008
Location: sf bay area
Posts: 5,165
Quote:
Originally Posted by dxdoan View Post
hi all,
I just purchased a used AI Hydra 26 HD
I would like to connect it through the web so that I can upload profiles from other reefers.
It says that "Device with serial number XXXXXXX is already registered."
If I contact the previous owner can they de-register to allow me to add? Or will it stay on their account which will require me to ask for their user name and password? (ask them to change their password of course).
Thanks guys!
you have to ask the previous owner to remove the device from his myAI account.


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