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It doesn't need tubing to operate. Give cole-parmer a call and see if they have any tips for you. Error 1 is most likely internal which is not a good thing. It might have been damaged in shipping. Make sure the seller knows there is a problem asap. That is really a bummer.
Cole parmer has excellent customer support. They will gladly assist you on this one.
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Hobby Experience: 9200ish gallons, 26 skimmers, and a handful of Kent Scrapers.
Current Tank:
Vortech Powered 600G SPS Tank w/ 100gal frag tank & 100g Sump. RK2-RK10 Skimmer. ReefAngel. Radium 20k.
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