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Originally Posted by 120reefer
Why do they want you to send a salt sample in??
They had an issue last year that if you read the post you can see was fixed. If people are having issues now AFTER this has been fixed then they need to know about it because it's news to them. There is nothing odd about it. If it was your product and you were told this you'd want a sample also.
I don't think it would be crazy or abnormal to have some numbers off here and there. We are talking about a handful of people out of literally thousands and thousands of buckets and boxes of salt. So requesting a sample is to much to ask?? You jest Sir!
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They should have a sample. You don't think other salt manufacturers (or anybody that makes anything) is not keeping samples from batches? Asking us to send samples to the other side of the world so that can tell us "nothing is wrong" is lame.
Quote:
Originally Posted by 120reefer
You stated that you switched away from AF salt 6 months ago so really you should just let it go man and move on. The point of this post is to help people .
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I don't particularly care, AF relies a lot more on guys like me than our tanks do on them. There are many other products out there that do the same thing and are as advertised.
I think many in this thread will agree that AF hasn't exactly done very much to help anyone other than question consumer testing methods, but then they also say they are making improvements to their QC and in the future products will be better. So while admitting their products are not always right, they have also managed to insult the consumer.
Quote:
Originally Posted by 120reefer
I think it's pretty obvious by now that AQUAFOREST is looking very closely at the product line and they have been tracing and tracking things back just like anyone else would do.
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Closing the barn doors after the horse is gone. You have one chance to make a first impression.
Quote:
Originally Posted by 120reefer
You should have a ton of confidence in all of Aquaforest products. With all of the focus on quality as of late and being a fairly new company to the US market don't you believe that they are hyper focused on quality right now??
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They should have been hyper focused on it from the beginning. I also know Phosphate Minus is not nearly as good a product as Rowa, and ProBioF is useless compared to NoPox, and CoralFix is just re-badged DD epoxy, so no, I don't have confidence in their products, which is a shame because I had bought into the marketing and what not a year ago, and ultimately was disappointed.