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Reef This · 01/24/2020, 09:53 PM

I'll just break this down, simply.

I have 3 DOS units - they are all in the same utility room between my tank and the garage. 2 are over a year and a half old. There is no water in the room other than bottles of 2 part and various other supplements.

1 DOS does ATO. Works great.
1 DOS does water changes. Works great.
1 DOS dosed 2 part.

ALL the containers of water are in the garage which is where the DOS's pull their water, and where the water change device sends waste water.

Now, I'll absolutely agree with what you said, and I have considered the fact, however in this case I unequivocally disagree. I'm not unreasonable or impossible - I consider myself fairly logical. And logic in this case says, that in an air conditioned room, that does not contain any substantial amount of water, with 2 other DOS units that continue to work flawlessly..

BTW, I can send them pictures to back ALL of this up - but logic tells me water did NOT ruin that unit. They just don't want to replace it. Way to stand behind a $300 product.

01/24/2020, 09:53 PM	#3
Reef This Premium Member Join Date: Dec 2003 Location: Anchorage, Alaska Posts: 368	I'll just break this down, simply. I have 3 DOS units - they are all in the same utility room between my tank and the garage. 2 are over a year and a half old. There is no water in the room other than bottles of 2 part and various other supplements. 1 DOS does ATO. Works great. 1 DOS does water changes. Works great. 1 DOS dosed 2 part. ALL the containers of water are in the garage which is where the DOS's pull their water, and where the water change device sends waste water. Now, I'll absolutely agree with what you said, and I have considered the fact, however in this case I unequivocally disagree. I'm not unreasonable or impossible - I consider myself fairly logical. And logic in this case says, that in an air conditioned room, that does not contain any substantial amount of water, with 2 other DOS units that continue to work flawlessly.. BTW, I can send them pictures to back ALL of this up - but logic tells me water did NOT ruin that unit. They just don't want to replace it. Way to stand behind a $300 product. __________________ Reefer Down!