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Just wanted to follow up on this thread and give props to Scott and the customer service team at Royal Exclusiv. Its a rarity these days that a company would have such dedicated support. Scott called me directly and we identified the issue together. It ended up being the controller which they promptly replaced. Been working like a charm since I got the new controller.
Royal Exclusiv user for life!
John
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"I was trying to help but I'm afraid I pushed to hard. Now I can't even touch it, afraid it will fall apart." - BTS
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