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I went by world wide Corals today because I noticed they had the lagoon 25. I was intending to buy to avoid more shipping time. I asked about their equipment return policy and got, "What do you have a problem with?", to which I replied "Nothing, I haven't bought anything yet". He replied, "Well, we don't accept returns on equipment. Why do you need to know then? What are you going to try to return?". After that I got a sour taste in my mouth and informed him that I asked because most stores do have a return policy of some kind but I'll happily take my business elsewhere.
Wow. I had no intention of returning a 25 lagoon, had I bought it, as I know exactly what I want now but after that negative, accusatory tone and lack of interest in informing me about something as simple as a return policy, I will probably never buy anything from WWC. Unfortunate, they are 10 minutes from my work.
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