Quote:
Originally Posted by Kengar
I guess it wasn't THIS buffoon doing the fork lifting http://reefcentral.com/forums/showthread.php?t=2592041. Although he sure did "fork me" over with the damage done to my CTC tank. Trying to deal with UPS damage claim now, which has set me back in terms of time and potentially cash flow to place my DB order. |
Damn. I saw your email and meant to respond. Seeing that thread is heartbreaking. Hopefully UPS Claims takes care of this expenditiously. It seems to me that the shipper should be the one dealing with the claim though. Since the tank arrived damaged, they should handle the logistics of that process for you and get a new tank in progress. It's something that would have to be requested on the shippers part since UPS would just assume deal with the recipient. Hopefully it was insured for full value.
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Director Customer Support Royal Exclusiv USA
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Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
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