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Reeflo responded within half an hour, talk about a response time! They said it's most likely the seals that I can buy for $25 shipped. In the mean time, I did order a new pump just so I can benchmark the new one against my old one. I think the old one was louder than it should have been. We'll see. What I plan to do is order two sets of seals, replace the bad ones on the old pump so I have a spare and keep an extra set in case the new pump ever needs them. Never hurts to have spare parts/pumps lying around.
I had to drain the sump, even with the pump off it was still leaking. Good thing I padded the area around the pump with towels before I went to work.
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-You had me at PWM
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