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Old 02/27/2009, 09:18 AM   #1
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anomie's Avatar
Join Date: Sep 2006
Location: Virginia
Posts: 196
Wink I'm a happy customer!

I recently placed an order for 5 fish and three corals. I had some questions so I called the store and was helped by very friendly, knowledgable staff. The day they were shipping, I got a call that one of the fish I ordered didn't look very well so they issued me a refund instead of sending a questionable fish. The package arrived on time and was expertly packed. The water was warm, the fish were alert, and a few of the coral frags even had their polyps out.

Needless to say, customer service was great. The packaging superb and the corals and fish were all very healthy.

Thanks Vivid. I'll definatly shop with you guys again.


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Old 02/28/2009, 11:52 AM   #2
Join Date: Apr 2008
Location: Los Angeles, CA
Posts: 218
Thanks for the post. We look forward to doing business with you again.

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