Customer Service

Paulca916 · 04/14/2009, 10:26 PM

I bought a "NEXT REEF MR-1" Reactor a few months back.
I got a call a couple days later letting me know that they were out of stock and they offered to refund my money or I could wait.
I decided to wait they said they wouldnt get any till the end of the week like Friday.
That following Thursday it arrived.
I was suprised I think the way they handled this transaction was very professional and giving me the worse case senerio was really smart seeing how I got it a day earlier made me happy..
They even offered a comp on my next order.
Im very happy with thier customer service and would recomend them to others as I will also being doing bussiness in the future with them..
As for the NEXT REEF MR-1 Im very pleased awesome reactor for the price.

04/14/2009, 10:26 PM	#1
Paulca916 Retired Reefer ;-) Join Date: Mar 2009 Location: Roseville Ca 95661 Posts: 2,890	Customer Service I bought a "NEXT REEF MR-1" Reactor a few months back. I got a call a couple days later letting me know that they were out of stock and they offered to refund my money or I could wait. I decided to wait they said they wouldnt get any till the end of the week like Friday. That following Thursday it arrived. I was suprised I think the way they handled this transaction was very professional and giving me the worse case senerio was really smart seeing how I got it a day earlier made me happy.. They even offered a comp on my next order. Im very happy with thier customer service and would recomend them to others as I will also being doing bussiness in the future with them.. As for the NEXT REEF MR-1 Im very pleased awesome reactor for the price. __________________ I can think of worse addiction's to have Current Tank Info: Boxes of reef equipment