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02/18/2018, 01:17 PM | #1 |
Registered Member
Join Date: Feb 2008
Posts: 331
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Why did you delete my review of the aquamaxx hob1.5?
Hello,
This December I posted a civil but negative review of the aquamaxx hob1.5 protein skimmer on your website. It's absolutely a one star product. My review never made it on to the site. I've been a long time customer of MD, and I was surprised at the low quality of this product. I'm extremely concerned that the review was never published and I am wondering if Marine Depot routinely deletes unfavorable reviews. Can you please explain? |
02/19/2018, 12:11 PM | #2 | |
Sponsor
Join Date: Oct 2001
Posts: 5,129
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Quote:
I just approved the review myself a moment ago. Separately (but ill-timed given the circumstances here) we are having a syncing issue with product reviews appearing on the website. Under normal circumstances the review would be live later today, but this may take a bit longer to sort out. Suffice to say though it should be live no later than next week (along with a couple hundred other reviews). Would you like me to have a member of our support team contact you to try and assist with the skimmer? I can also ask AquaMaxx to reach out. Feel free to reply here or you are welcome to contact me at jjohnston@marinedepot.com. Jeff @ Marine Depot |
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02/20/2018, 02:47 PM | #3 | |
Sponsor
Join Date: Oct 2001
Posts: 5,129
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AquaMaxx HOB 1.5 Review
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