Versa pump fittings leak.

Reef This · 01/26/2020, 08:27 AM

I ordered 2 to replace my broken DOS, is there some trick to getting these things not to leak from the fittings? Both of mine leak. I am using the tubing that is suggested by Marine Depot that is "versa tubing"..

sus · 01/26/2020, 09:26 PM

I’m having the same issue! Leaks on the output side. Quite annoying

Reef This · 01/27/2020, 09:10 AM

I ordered the base station as well, and can confirm that 2 of the 4 on the base station leak also.

Out of the 6 I bought, 4 leak from the fittings.

I called EcoTech this morning, he gave me a couple tricks to try and get the seal.

1. Make sure the end of the tubing your using is cut straight.
2. Dip the end in RO water which can help it create the seal.

He said if that didn't work, he would gladly send out replacement fittings. I encourage you to call or send an email to them.

sus · 01/27/2020, 09:18 AM

Thanks. I will call them.
I also have an issue where the tubing inside the unit is drawing in air. Have you noticed that?

EcoTech Marine · 01/28/2020, 09:52 AM

We identified the problem that some people have with push-to-connect seals; it was a sneaky little issue but we found out why and implemented a corrective action. If your pump doesn't leak right away then it's fine and you have nothing to worry about. But for anyone who experiences this problem out of box, we will send you a replacement of this tube carrier part immediately, just call us. We're here to help and I'm sorry for any inconveniences we may have caused.

Also, the air leaking in the intake side is related to this seal problem, please call in and get your replacement.

Reef This · 01/29/2020, 10:01 PM

Quote:

Originally Posted by EcoTech Marine

We identified the problem that some people have with push-to-connect seals; it was a sneaky little issue but we found out why and implemented a corrective action. If your pump doesn't leak right away then it's fine and you have nothing to worry about. But for anyone who experiences this problem out of box, we will send you a replacement of this tube carrier part immediately, just call us. We're here to help and I'm sorry for any inconveniences we may have caused.

Also, the air leaking in the intake side is related to this seal problem, please call in and get your replacement.

Was this before or after yesterday when they sent my replacements?

EcoTech Marine · 01/30/2020, 09:35 AM

Quote:

Originally Posted by Reef This

Was this before or after yesterday when they sent my replacements?

Yup, you'll get parts that work.

sus · 01/30/2020, 07:28 PM

Just be prepared to wait!
They did 5-day shipping on that tiny little part. Seems crazy to me when it’s clearly an issue with their manufacturing that they couldn’t ship it like 2-day...

Tek_Diver · 02/09/2020, 05:37 PM

Since the L1 has been out for a while...How has it preformed overall?

01/26/2020, 08:27 AM	#1
Reef This Premium Member Join Date: Dec 2003 Location: Anchorage, Alaska Posts: 368	Versa pump fittings leak. I ordered 2 to replace my broken DOS, is there some trick to getting these things not to leak from the fittings? Both of mine leak. I am using the tubing that is suggested by Marine Depot that is "versa tubing".. __________________ Reefer Down!

01/27/2020, 09:10 AM	#3
Reef This Premium Member Join Date: Dec 2003 Location: Anchorage, Alaska Posts: 368	I ordered the base station as well, and can confirm that 2 of the 4 on the base station leak also. Out of the 6 I bought, 4 leak from the fittings. I called EcoTech this morning, he gave me a couple tricks to try and get the seal. 1. Make sure the end of the tubing your using is cut straight. 2. Dip the end in RO water which can help it create the seal. He said if that didn't work, he would gladly send out replacement fittings. I encourage you to call or send an email to them. __________________ Reefer Down!

01/28/2020, 09:52 AM	#5
EcoTech Marine RC Sponsor Join Date: Sep 2005 Location: Allentown, PA Posts: 4,870	We identified the problem that some people have with push-to-connect seals; it was a sneaky little issue but we found out why and implemented a corrective action. If your pump doesn't leak right away then it's fine and you have nothing to worry about. But for anyone who experiences this problem out of box, we will send you a replacement of this tube carrier part immediately, just call us. We're here to help and I'm sorry for any inconveniences we may have caused. Also, the air leaking in the intake side is related to this seal problem, please call in and get your replacement. __________________ Tim Marks President EcoTech Marine www.ecotechmarine.com If the above information doesn't help you, please contact us at 1-800-785-0338 ext. 2 or by e-mailing [email]support@ecotech

01/26/2020, 09:26 PM	#2
sus Premium Member Join Date: Nov 2007 Location: Arvada Colorado Posts: 606	I’m having the same issue! Leaks on the output side. Quite annoying

01/27/2020, 09:18 AM	#4
sus Premium Member Join Date: Nov 2007 Location: Arvada Colorado Posts: 606	Thanks. I will call them. I also have an issue where the tubing inside the unit is drawing in air. Have you noticed that?

01/30/2020, 07:28 PM	#8
sus Premium Member Join Date: Nov 2007 Location: Arvada Colorado Posts: 606	Just be prepared to wait! They did 5-day shipping on that tiny little part. Seems crazy to me when it’s clearly an issue with their manufacturing that they couldn’t ship it like 2-day...

02/09/2020, 05:37 PM	#9
Tek_Diver Registered Member Join Date: Nov 2007 Location: Grapevine, Texas Posts: 50	Since the L1 has been out for a while...How has it preformed overall?