Reef Central Online Community
Champion Lighting

Home Forum Here you can view your subscribed threads, work with private messages and edit your profile and preferences View New Posts View Today's Posts

Find other members Frequently Asked Questions Search Reefkeeping ...an online magazine for marine aquarists Support our sponsors and mention Reef Central

Go Back   Reef Central Online Community > Sponsor Forums > Tunze
Register Blogs FAQ Calendar Mark Forums Read

Notices

Reply
Thread Tools
Old 09/10/2017, 09:38 AM   #1
dendrite
Registered Member
 
Join Date: May 2013
Location: denver
Posts: 484
3152 osmolator stopped working

Hi Roger
I have several 3152 osmolators as well as a 3155.and this 3152 may be a couple of years old. The number on the box is 4025167 315213. The unit no longer works. I cleaned the sensor, and tested the pump with a nine volt battery and it works well. When I reset the power ,the pump activates through the sensor for less then a second and then stops. It won't reactivate again unless power is first disconnected to the controller. Then it will re activate for the brief moment when the power is reconnected and the sensor triggered. Again, this lasts but a second. Thoughts?Suggestions? I'm assuming I will need a new controller if not also a new sensor.
David Drucker


dendrite is offline   Reply With Quote
Old 09/11/2017, 10:31 AM   #2
rvitko
RC Sponsor
 
rvitko's Avatar
 
Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,067
David,

On the control box is a silver sticker, it has a date code, 201604 for example, can you get me that date? If it is newer than early 2016 I may be able to just reset the software and get it working, it can also still be a bad pump, what you describe is a pump overload issue, it shuts down to protect the controller from damage by a pump drawing too much current, the battery has no such limit. Either the pump is bad or the software is wrong so it is too sensitive to the pump load.


__________________
Roger Vitko
Tunze USA

"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
rvitko is offline   Reply With Quote
Old 09/11/2017, 10:55 AM   #3
dendrite
Registered Member
 
Join Date: May 2013
Location: denver
Posts: 484
Thanks, I'm at work now but will look for the code tonight. I also have an new extra pump and will try this one out tonight using the controller.
David


dendrite is offline   Reply With Quote
Old 09/11/2017, 07:54 PM   #4
dendrite
Registered Member
 
Join Date: May 2013
Location: denver
Posts: 484
You must be prescient. The code number is 201605. The interesting thing is that when I plugged the system back in with the same pump and everything unchanged except the controller unplugged for 36 hours and the sensor sitting in vinegar for 30 hours, everything worked perfectly. Any thoughts? Should this controller be updated?


dendrite is offline   Reply With Quote
Old 09/12/2017, 09:26 AM   #5
rvitko
RC Sponsor
 
rvitko's Avatar
 
Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,067
The software update would resolve this, it decreases the sensitivity of the controller to the pump draw. I would send it in, I would have it done within a day of getting it. Include a note with return address and phone number, I only need the controller.

Tunze USA
305 Victor St
Austin, TX 78753


__________________
Roger Vitko
Tunze USA

"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
rvitko is offline   Reply With Quote
Old 09/12/2017, 10:19 AM   #6
dendrite
Registered Member
 
Join Date: May 2013
Location: denver
Posts: 484
Thanks, I will do that
David


dendrite is offline   Reply With Quote
Old 09/12/2017, 05:58 PM   #7
dendrite
Registered Member
 
Join Date: May 2013
Location: denver
Posts: 484
Hi again,
I have a second controller for another 3152. It's code is 201510. Is it worthwhile to send that along for reprogramming as well?


dendrite is offline   Reply With Quote
Old 09/22/2017, 06:12 PM   #8
dendrite
Registered Member
 
Join Date: May 2013
Location: denver
Posts: 484
Thanks Roger for the great customer service and rapid turn around time in getting the osmolator 3152 controller working again


dendrite is offline   Reply With Quote
Old 09/25/2017, 09:17 AM   #9
rvitko
RC Sponsor
 
rvitko's Avatar
 
Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,067
Thank you for being our customer.


__________________
Roger Vitko
Tunze USA

"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
rvitko is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


All times are GMT -6. The time now is 01:58 PM.


TapaTalk Enabled

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2017 Axivo Inc.
Use of this web site is subject to the terms and conditions described in the user agreement.
Reef CentralTM Reef Central, LLC. Copyright 1999-2014