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Old 06/17/2018, 07:01 PM   #1
M3P
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gen 4 pro issue

2 days ago one of my gen 4 pros stopped working. Tried unplugging for a while and plugging back in. Fan and lights still did not turn on. The buttons are back lit with a green light (if that means anything). I took the light apart and cleaned the fan. Still didn't fire up. Any ideas?


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Old 06/17/2018, 09:30 PM   #2
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Do you have it connected to an Apex WXM or reeflink?


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Old 06/17/2018, 09:32 PM   #3
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Sometimes, they just get hung up for some reason and need to be reset. If it's stand alone then I would do a factory reset and reprogram.


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Old 06/17/2018, 10:09 PM   #4
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Quote:
Originally Posted by Sisterlimonpot View Post
Sometimes, they just get hung up for some reason and need to be reset. If it's stand alone then I would do a factory reset and reprogram.
It is connected thru WXM. Will try to factory reset and see if that works.


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Old 06/18/2018, 12:02 AM   #5
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I had the same problem this, had to factory reset, remove the outlet from fusion and re-attach the radion to the WXM. that fixed it.


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Old 06/18/2018, 12:03 AM   #6
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I had the same problem this morning*


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Old 06/18/2018, 01:51 AM   #7
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Unplug WXM and plug radion directly to an outlet. See if it will turn on.

But since you said there's no pilot/power lights, next guess should be a busted fuse.


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Old 06/18/2018, 02:02 AM   #8
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edit: Oooops, sorry missed this part "The buttons are back lit with a green light ". So the fuse is out of the equation.


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Old 06/21/2018, 06:48 PM   #9
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I tried to manually connect my light to macbook pro with usb. the ecosmartlive icon on the top of the computer says radion disconnected. when I connect to one of the working lights it connects right away...


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Old 06/21/2018, 09:47 PM   #10
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Hmm... I think this one warrants a call to ecotech. They can easily get the problem fixed.


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