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10/29/2016, 02:27 AM | #51 | |
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Mike, Ever meet someone and think, this motherf@#$%er will be the reason I go to jail today Current Tank Info: 225 gal reef, 3X250 HQI, 75 sump w/ refugium |
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10/29/2016, 02:29 AM | #52 | |
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Deep Water told me it had to AF or Tropic Marin salt Mixes. Deep Water needs to be educated too. I would have stayed with Comp. 1-3+ if they haven't told this miss guided info. |
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10/29/2016, 03:05 AM | #53 | |
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That's not even getting into the "Ultra Accurate". That's getting into the dosing while mixing point. I'm wasn't buying AF to dose and never had to with "Salinity". Always mixed with reason to NSW and their QC encoded on each bucket, That's my point. |
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10/29/2016, 04:39 AM | #54 | |
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There is no senseful answer to your question! - it doesn't have to do anything the brands or types of salt ! - 1+2+3+ is an Ca/Alk adaptation system with Mg and traces, that's it - full stop- - None of this systems can "stabilize in equal dosing" what millions of different aquariums world-wide "consume". that is IMPOSSIBLE - I doubt also that there will be a system you are asking for in future. The only chance to do that is "automatically and steadily measuring AND adapting" with .... whatever you call it this answer is not political, but it is technical wise correct by the way if there is the impression that i'm working for any distributor, i can answer with a clear NO. What i'm writing here just as a fan of this hobby. Fully independent, but with "some existing experience and i think also KnowHow" i just tried to help to puzzle out things here. Maybe i shouldn't
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www.aquacalculator.com ...reference for reefers |
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10/29/2016, 04:44 AM | #55 | |
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10/31/2016, 03:19 AM | #56 | |
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It contains: 1+ Ca, Mg, Sr, Ba, Co, Mn, Cu, Fe, Zn, Ni, Cr 2+ NaHCO3, F, I 3+ Mineral salts, K, Bo. |
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12/05/2016, 08:22 PM | #57 | |
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Martin Kuhn did but he's not part of Aquaforest. At lease he came on here and tried to help us. The only thing I've seen AF own up to was "Were's the Suffer: thread. People sent in samples to Triton Labs and it showed low suffer. Finally AF responded that they are trying to fix their QC for suffer. With no official response from AF it leaves me to believe they think we don't know how to mix salt, not going to fix their QC issues or going to try to fix their QC and not going to say anything. If AF said they've looked into and resolved these issues beginning with certain new batch #'s I'd switch back to their Reef Salt. (ASAP)
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VFL Current Tank Info: 2013-RSM S-400 (Merlot) / BB / Mixed Reef / Lighting: Kessil AP700 with S-Series led bar / Bubble King 160 skimmer / GEO 2-Stage Cal Reactor with GLA dual-stage regulator / Teco TK-1000 Chiller & Heater / GFO & Purigen reactor's |
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12/05/2016, 09:05 PM | #58 |
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They never sent me the replacement bucket of Salt they promised either. Their non salt products seem fine. Even their salt initially gave me some good PE in my SPS, which leads me to believe the initial WC wasn't enough to swing my dKH, but WAS bringing in other good things.
AquaForest has proven to not care about customer support or Quality Control. In their other products I've used, I've had stellar results -- But even the packaging leaves something to be desired. My bottle of -NP Pro was a 10ml bottle, as someone who had only a 29g tank, a single drop was a dose. This 10ml bottle came half empty, and tested out to a little over 7ml. Additionally, my Pro bio S is also 10ml, but seems to have about 9-10ml after *heavy* use. So "10ml" apparently means "7-15ml, depending on which way the wind is blowing that day". What blows me away here is how nice some of their products genuinely are, yet how they can't even manage to get 10ml of the product into a 10ml bottle... It's both a complete shame, and shows extremely poor QUALITY control. Last edited by Rakie; 12/05/2016 at 09:10 PM. |
12/05/2016, 10:06 PM | #59 |
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Is it possible that the salt is still in the mail or something? I am blown away at the level of CS they are showing. I was considering some of their products.....
Corey |
12/05/2016, 11:05 PM | #60 | |
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You started this thread and look at all the reports that came in from concerned reefers. Sold blocks of salt and way off parameters to AF QC sheet / Blue and brown salt mix. Not to mention how many don't check their parameters, wont post or no nothing about Reef Central. I started their reef salt as soon as it hit the USA. I would love to say all has been well too. I reported and posted my findings for the truth. Reefers and AF can take it or leave it. I can't believe you still haven't got a replacement bucket and you even had Jabba the Hut floating in there. I do agree some of their products are great. Component 1+ 2+ 3+ was the most stable dosing product I ever used once lock in. But the sad fact is (To This Day) AF has TRULY never responded to your thread or any of us pertaining to any of these issues. They may be caring people as one poster said, but their utter silence to this thread tells me all I need to know. Regards, GoVols
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VFL Current Tank Info: 2013-RSM S-400 (Merlot) / BB / Mixed Reef / Lighting: Kessil AP700 with S-Series led bar / Bubble King 160 skimmer / GEO 2-Stage Cal Reactor with GLA dual-stage regulator / Teco TK-1000 Chiller & Heater / GFO & Purigen reactor's |
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12/05/2016, 11:11 PM | #61 | |
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I'm not sure what the heck is going on with this company. It seems like it's run by children. Did you notice how they refused to even outright acknowledge the foreign objects in my container? They didn't ask about them, comment about them, or respond to questions about them.. I had no problems from this company until i tried to contact them. |
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12/05/2016, 11:14 PM | #62 |
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FYI,
My goal was to get Tropic Marin Pro Reef quality for AF pricing, about a little over a year ago. It just didn't work out for me. I think you said TMPR had QC issues. From my memory that was around 2012 (low alk). This happened after TM charged the TMPR formula and was fixed. They also don't put QC sheets in their buckets.
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VFL Current Tank Info: 2013-RSM S-400 (Merlot) / BB / Mixed Reef / Lighting: Kessil AP700 with S-Series led bar / Bubble King 160 skimmer / GEO 2-Stage Cal Reactor with GLA dual-stage regulator / Teco TK-1000 Chiller & Heater / GFO & Purigen reactor's |
12/05/2016, 11:25 PM | #63 | |
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So their #'s are good for the batch that was made but your bucket might not mix up to what the entire batch measured? Maybe they need to roll their BATCH around before putting in buckets? (lol)
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VFL Current Tank Info: 2013-RSM S-400 (Merlot) / BB / Mixed Reef / Lighting: Kessil AP700 with S-Series led bar / Bubble King 160 skimmer / GEO 2-Stage Cal Reactor with GLA dual-stage regulator / Teco TK-1000 Chiller & Heater / GFO & Purigen reactor's |
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12/05/2016, 11:40 PM | #64 | |
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Truthfully now I'm using Fritz -- It's pretty amazing. Since walking away from Red Sea and trying TM Probio, AF Reef, IO, and finally Fritz -- My Journey is done for awhile. Fritz hasn't let me down one bit, and all those I know whove tried it have nothing but stellar results. My club had a group buy recently, my only complaint is I bought 1 box instead of 5 or 6. |
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12/06/2016, 12:07 AM | #65 | |
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Since AF went to Brightwell / Finishing up the last of my Reef Crystals and going to settle back into Tropic Marin Pro Reef again for the long haul.
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VFL Current Tank Info: 2013-RSM S-400 (Merlot) / BB / Mixed Reef / Lighting: Kessil AP700 with S-Series led bar / Bubble King 160 skimmer / GEO 2-Stage Cal Reactor with GLA dual-stage regulator / Teco TK-1000 Chiller & Heater / GFO & Purigen reactor's |
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12/06/2016, 06:14 AM | #66 |
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@Rakie,
Hi it is Perry, I think we may have interacted in the past? Anyway, I support AF, but am only here to provide that support to help guide AF users, I apologize for the inconvenience and lack of communication. Hopefully you will get a response soon. I have sent a message concerning this thread to the AF directly. If I can assist any further please reach out to me
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Perry "Anger is like drinking poison and expecting the other person to die" ~Buddha~ Current Tank Info: 50 Gallon AIO Cube, Aquamaxx WS-1 Skimmer, LED/ Hybrid 4x24 watt t5 |
12/06/2016, 02:20 PM | #67 | |
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Even with a dKH of 5.8, I did a water change (without checking params) and my corals all liked it at first. Which tells me there's other goodies in the mix which my corals did appreciate -- But after testing params, I knew my Alk would start dropping if I kept up WC's with this particular product. |
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12/06/2016, 04:00 PM | #68 |
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Hi Perry,
I'm thankful that your here to help us "USE" AF products on Reef Central! As far as "Customer Service" goes on these QC issues, AF (Poland) should have came on here and addressed any of these post. If you have a bad bucket: Send Sample to Poland. That's just cra cra... This is just PITA for customers, it's not USA Customer Service! Rakies new bucket: Seems like all AF (Poland) needed to do is call/email Deep Water Aquatics with his info and he'd have a new bucket in like 3 days. Now it's like email us and we not going to follow threw. Maybe AF (Poland), Truly doesn't understand what Customer Service means in the USA?
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VFL Current Tank Info: 2013-RSM S-400 (Merlot) / BB / Mixed Reef / Lighting: Kessil AP700 with S-Series led bar / Bubble King 160 skimmer / GEO 2-Stage Cal Reactor with GLA dual-stage regulator / Teco TK-1000 Chiller & Heater / GFO & Purigen reactor's |
12/09/2016, 03:23 PM | #69 |
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Hello,
To respond to some of the issues that have been discussed here on this thread, Aquaforest would like to apologize for any concerns regarding our salt. Rakie, Deepwater will be sending you a bucket of Reef Salt for your troubles, hopefully your refund for the original salt has reached you. The issue was found to be in fact sandpaper that is used to clean the machine that mixes the salt. We apologize that this object was found in your salt container, we have discussed this with Quality Control to ensure this does not happen again. Thank you very much for you patience regarding this matter. Hardened salt does happen from time to time, the salt comes from Poland to the United States, from there it is air freighted to various parts of the US. Sometimes with high altitude and/or extreme temperature changes, this can happen. Should this happen, please email us, and Deepwater will quickly replace. With Quality Control the salts are tested using our ICP machine, but it is possible for them to vary from batch to batch. Please realize we are working with our Quality team to make sure that these statistics found in each of our buckets or boxes is better represented by the stat sheet. Thank you to all US customers, we are trying to add more support people to our team and hope to improve the customer experience. Thank you for your patience and understanding. Sincerely, Team Aquaforest |
12/09/2016, 06:31 PM | #70 | |
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This is a "Stand up" response and better QC action's being taken to these issues within AF. If I come to the conclusion (over time) that the reef salt has consist parameters from bucket to bucket or box to box to the QC sheets then I be going back to your "Reef Salt". It takes a big person/corporation to say I have some issues but how do I go from here it and improve. Regards, GoVols
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VFL Current Tank Info: 2013-RSM S-400 (Merlot) / BB / Mixed Reef / Lighting: Kessil AP700 with S-Series led bar / Bubble King 160 skimmer / GEO 2-Stage Cal Reactor with GLA dual-stage regulator / Teco TK-1000 Chiller & Heater / GFO & Purigen reactor's |
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12/09/2016, 10:49 PM | #71 |
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This thread basically faded away until someone asked a question, a bit later it sparked back to life.
So first and Foremost, I contacted the company I purchased it from right away for a refund. I originally wasn't planning to use this salt again -- When I was first contacted by AF, I truly believed either in direct message or in this thread I had mentioned getting the refund right away. *Then* I was offered a new bucket of salt after the fact. I have deleted my messages with AF so I genuinely can't make sure if I had or had not specified this. Due to the order of these events I was under the impression the new bucket of salt was offered in addition to the refund, as mine had the previously disclosed items within it. I was contacted yesterday by AF as this thread has come back to life and Perry had been kind enough to bring it to their attention. They asked if I had received a refund, and that is when I realized there was a communication error.. AF graciously offered to send me a new bucket after I had explained my misinterpretation, and they have disclosed what the paper was, and that the paper had indeed been used on metals. The replacement bucket was unnecessary, but I will absolutely accept and fully test it, posting the results here (or possibly in a new thread). Additionally, I will make sure to sift the product as well. Aqua Forest stepping in to say definitively that the foreign objects in my salt were indeed sandpaper scraps that were used on metals makes me quite happy. It makes me happy not only because I'm apparently a garbage detective, but because we finally got the answer to "what the heck IS that thing?". In my message to them, I had said our biggest concern was that the paper hadn't been explained or even acknowledged. They absolutely heard me, and responded for all of us. So again, thank you VERY much for getting back in touch with us Aqua Forest, and thank you for telling us what the paper was. I will absolutely test your new salt when it's received, and will gladly post the results. Stay tuned |
04/01/2017, 04:35 PM | #72 |
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Time to bump this thread, again!
It saddens me that AF says their fixing the QC issues on 12/9 and totally ignored this thread until that day. Today, I'm poking around the BRS website and hit the AF reef salt. Look at the reviews on the AF salt. The QC sheet is still garbage and dirty water???? Nothing has changed!!!!!!!!!!!
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VFL Current Tank Info: 2013-RSM S-400 (Merlot) / BB / Mixed Reef / Lighting: Kessil AP700 with S-Series led bar / Bubble King 160 skimmer / GEO 2-Stage Cal Reactor with GLA dual-stage regulator / Teco TK-1000 Chiller & Heater / GFO & Purigen reactor's |
04/01/2017, 06:37 PM | #73 | |
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Are you still using AF Reef salt? Sent from my iPhone using Tapatalk |
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04/03/2017, 01:22 PM | #74 | |
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You said you were fixing the issue in the above statement and I stated that if you resolved this problem that I would come back. I'm still seeing #'s not matching to your QC sheets on forums and Bulk Reef Supply reviews on your "Reef Salt". This has nothing to do with the US support on these forums. They are wonderful and this is not in their control. Can you help me understand why the problem still exist? Regards, GoVols
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VFL Current Tank Info: 2013-RSM S-400 (Merlot) / BB / Mixed Reef / Lighting: Kessil AP700 with S-Series led bar / Bubble King 160 skimmer / GEO 2-Stage Cal Reactor with GLA dual-stage regulator / Teco TK-1000 Chiller & Heater / GFO & Purigen reactor's Last edited by GoVols; 04/03/2017 at 01:37 PM. |
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04/07/2017, 11:31 PM | #75 | |
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Are you using Aquaforest Salt? Parameters of your salt mix do not match to quality certificate? Can you please contact me via PM and send me photo of batch number? I am sure that I can help you. |
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