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09/21/2017, 02:58 PM
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#1 |
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Registered Member
Join Date: Jan 2013
Location: levittown, PA
Posts: 349
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Radions going off schedule ??
We are currently running 12 Radions at the shop all through the same reef link but only the 3 on our main tank seem to go off schedule . They turn to all white and what seems to be full intensity at random times through out the day ???
We I log onto ecosmart live it shows our Normal program and run time however I'm literally watching a home wrecker get toasted under what is probably a 1000 par when this occurs??? Any help would be greatly appreciated this is happening at times that I might not be here to rectify the problem and I am worried about our acros getting burned up Sent from my iPhone using Tapatalk |
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09/21/2017, 03:01 PM
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#2 |
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Registered Member
Join Date: Jan 2013
Location: levittown, PA
Posts: 349
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For the record I did try and reach out to them via phone
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09/25/2017, 12:27 PM
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#3 | |
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Registered Member
 
Join Date: Mar 2013
Location: Allentown, PA
Posts: 1,956
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Quote:
__________________
Alex Y. Customer Service Representative at EcoTech Marine Call: 1-800-785-0338 Ext. 2 or E-mail: Service@EcoTechMarine.com |
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09/25/2017, 03:13 PM
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#4 |
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Registered Member
Join Date: Jan 2013
Location: levittown, PA
Posts: 349
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Hey Alex .... yes you guys fixed the problem remotely and that was the issue . They somehow changed the button state .
Thanks again !! You guys have the best customer service out there !! PS: I tried to delete this thread but don't know how to. Sent from my iPhone using Tapatalk |
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