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04/10/2017, 12:48 PM | #26 | |
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Hi slief, I received my replacement rotor today. It does indeed look like an exact match. However when I reassembled the pump and plugged it in I noticed very little was happening. Upon further inspection it is apparent that the pump is only turning the rotor intermittently. It starts to run then it stops an might try to start again but never really gets going.It seems like the motor block is struggling to turn it. I also notice was seems like a significant shake in motor when it is turning. Everything seems to turn freely and does not seem bound in any way. I have disassembled and reassembled a couple times now which didn't help. Any ideas what could be wrong? Thanks, Kris |
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04/10/2017, 02:06 PM | #27 | |
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Here is a link to the info on the bearing. See post 2. http://www.reefcentral.com/forums/sh....php?t=2573406 We have the blocks in stock. If you need a new block, this is the replacement block for that pump assuming yours has the AKB which is the red tube that connects from the pumps cover to the side block. http://royalexclusiv.com/Spare-Parts...2500::177.html If your pump does not have the AKB, then you would likely need this block. If you don't have the AKB model, please post a couple pictures so I can see each side of the block. http://royalexclusiv.com/Spare-Parts...-17m::175.html
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
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04/10/2017, 02:45 PM | #28 | |
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The pump is clean as it could be. I believe the bearing is seated properly. The o-ring side up correct? It will really suck to now have to buy a new motor block as well. I guess the thought being that the block was damaged somehow when rotor broke? I thought the electronics inside the block shut down if it detects something isnt right? I guess it just seems a bit wierd that shaft breaks and the block goes bad at the very same time. Thanks! Kris |
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04/10/2017, 02:55 PM | #29 | |
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
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04/10/2017, 03:05 PM | #30 | |
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04/10/2017, 03:15 PM | #31 | |
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Thanks, Kris |
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04/10/2017, 04:30 PM | #32 | |
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__________________
Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
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04/10/2017, 04:34 PM | #33 |
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PM me your order number along with your email address and the part number you ordered. I will get an email going to Ft. Myers. Our website only lists stock items and deactivates inventory once they are out of stock. The item is now showing delisted due to the lack of inventory. Your order would have taken it off the site if that was the last one we had. That said, the website inventory isn't always accurate and from time to time, here is more inventory than the website shows.
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
04/10/2017, 04:39 PM | #34 |
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I just messaged Ft. Myers. I should know shortly but I am pretty sure we have a couple of them and I know there are several more in the container thats due to arrive very soon.
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
04/10/2017, 04:44 PM | #35 |
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Looks like an order was received from you for the block. I think we should have them. It's already almost 7PM there and they are gone from the office but we will have a confirmation for you first thing tomorrow.
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
04/10/2017, 04:52 PM | #36 | |
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Thanks sounds like you have what you need. I PMed my order number and address to you just in case. Thanks again!! |
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04/23/2017, 08:36 AM | #37 | |
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Again thanks so much! |
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04/23/2017, 09:06 AM | #38 | |
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__________________
Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
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