radion and reeflink help.

reefslugs · 11/29/2019, 05:48 PM

I am setting up a new large tank. I just bought a used Radion G3 Pro to try out on my small tank to see how I like them before I go and buy four new G4 pro's for my new build. I am so frustrated. I have setup a Ecosmart live account. When I try to down load the connection manager it says I need to purchase Winzip. At 29.99 a month. So I didn't want to do that. So my friends says I need to use a reeflink. So my freind lets me use his. So I now when I try down loading the reeflink setup. It says I have to purchase this Winzip. Fine, so I do. Now I can get the down loads loaded. I go through the reeflink setup procedure and the reeflink will not connect. Even though the light turns blue. So I decided to try a factory reset. Now the light is white and I can not move any further. I have spent hours investigating on how to operate your products. I am so frustrated and very unhappy on the time and the money I have spent. Even purchasing used. I really need some assistance.

Rybren · 12/03/2019, 10:25 AM

As an alternative to WinZip, you can get a free trial of WinRAR - assuming you are running a Windows machine.

Nereaga · 12/07/2019, 08:10 AM

Sounds like your Radion might be on the previous owners schedule? I’d download the Ecotech live and do a hard reset. Also to use the ReefLink, I believe there is connectivity problems if you have the networks on auto connect. You must turn that feature off.

Email Ecotech, they respond within 24 hrs

11/29/2019, 05:48 PM	#1
reefslugs Registered Member Join Date: Jan 2003 Location: St.Charles, Mo. Posts: 1,582	radion and reeflink help. I am setting up a new large tank. I just bought a used Radion G3 Pro to try out on my small tank to see how I like them before I go and buy four new G4 pro's for my new build. I am so frustrated. I have setup a Ecosmart live account. When I try to down load the connection manager it says I need to purchase Winzip. At 29.99 a month. So I didn't want to do that. So my friends says I need to use a reeflink. So my freind lets me use his. So I now when I try down loading the reeflink setup. It says I have to purchase this Winzip. Fine, so I do. Now I can get the down loads loaded. I go through the reeflink setup procedure and the reeflink will not connect. Even though the light turns blue. So I decided to try a factory reset. Now the light is white and I can not move any further. I have spent hours investigating on how to operate your products. I am so frustrated and very unhappy on the time and the money I have spent. Even purchasing used. I really need some assistance. __________________ Darrell Current Tank Info: Oceanic 200g mixed reef, 65g sump/fugium, 2 Tech 6 bulb T5 lights, Tunze 2105 x 2 with controller, Super Reef Octopus 3000 skimmer, Octopus calcium reactor, lots of love.

12/03/2019, 10:25 AM	#2
Rybren Registered Member Join Date: Apr 2009 Location: Ottawa, Canada Posts: 1,636	As an alternative to WinZip, you can get a free trial of WinRAR - assuming you are running a Windows machine. __________________ 120G Mixed Reef, 28G AIO zoa/pipefish tank

12/07/2019, 08:10 AM	#3
Nereaga Registered Member Join Date: Oct 2007 Location: Oley, Pa 19547 Posts: 1,511	Sounds like your Radion might be on the previous owners schedule? I’d download the Ecotech live and do a hard reset. Also to use the ReefLink, I believe there is connectivity problems if you have the networks on auto connect. You must turn that feature off. Email Ecotech, they respond within 24 hrs