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Old 07/17/2017, 10:17 AM   #1
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Squanto804's Avatar
Join Date: Jul 2005
Location: Columbia, Mo
Posts: 124
New Red Dragon 3 Speedy 150 Watt broken part

Hello, just received my new Red Dragon 3 Speedy 150 Watt and was getting ready to purge the pump in clean water to clean it before installation and realized that the connection at the very back of the pump (were the red hose goes) is broken off at the pump.
Was wonder if this was screwed in or glued in. Didn't want to try and dig it out without talking to a rep. first.
Is this something I need to send back or can I replace that part it myself.

Thanks, Scott

300 gal. Custom Oceanic, 400+ gal system (frag,refugium,sump), Neptune Apex System, 3 Ai Hydra 52 & 2 Ai Vega's, 4 Tunze Turbelle Stream 6105s w/ Multi controller, Reef Octopus Regal 200EXT, Geo Kalk

Current Tank Info: 300 gal mixed reef (400 gal system)
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Old 07/17/2017, 11:03 AM   #2
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slief's Avatar
Join Date: Sep 2009
Location: Simi Valley, Ca
Posts: 13,060
Sounds like the pump was damaged in shipping. I am sending you a PM.

Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum:

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread:
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