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Old 06/08/2018, 04:43 PM   #1
Arnaldo24
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Join Date: Dec 2012
Posts: 88
Reeflink connecting problem

Hi guys. Finally i got a reeflink in my local forum and i try opening an account in ecosmartlive.
Now when i try logging in gives me this message

I try resetting the password and i received a new one in my email
Try using that one and nothing. I even try register again and tells me my email already exist.
Am i missing something. Is my first time with a reeflink
Trying to do it thru my iphone app and ipad.
Thanks in advance


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I dont have a gun license .... but i got my permit
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Old 06/08/2018, 07:31 PM   #2
anthonys51
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Location: Kings Park, NY
Posts: 2,768
Call them. There customer service is great. But they are closed on the weekend


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Anthony S

my sump is bigger than yours :)
yes size counts

Current Tank Info: 265 main tank, 2x 80 frag tanks, 57 macro tank, 200 gallon sump
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Old 06/09/2018, 12:20 AM   #3
Arnaldo24
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Thanks Ant. I will on Monday


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Old 06/10/2018, 10:13 AM   #4
pengy666
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Iíve been having this issue for a few days now, bought two new lights (used) and a reeflink and I canít even switch the buggers on!!


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Old 06/10/2018, 10:18 AM   #5
Arnaldo24
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I got it to work. I contact the guy i got it from and ask him to delete his ecosmart account. After that all work just fine


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Old 06/10/2018, 10:22 AM   #6
pengy666
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Nice!!

I’ve emailed guy I bought mine from too, asking him to delete his account as aell


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Old 06/10/2018, 10:23 AM   #7
Arnaldo24
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Cool. Gd luck with it.


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I dont have a gun license .... but i got my permit
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Old 06/10/2018, 10:31 AM   #8
pengy666
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Nah, nothing..

I only created an account so far and I haven’t been able to login ever..

Hopefully one of the actual EcoTech guys will see his post and pop in for a response


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Old 06/12/2018, 09:11 PM   #9
anthonys51
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When you buy a used light from someone you need to connect the Reef link directly to the light with the cord that comes with it. You donít need them to delete there account if you do this. Good how to do this if your still stuck


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Anthony S

my sump is bigger than yours :)
yes size counts

Current Tank Info: 265 main tank, 2x 80 frag tanks, 57 macro tank, 200 gallon sump
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