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Unread 04/24/2019, 05:15 PM   #1151
FlyPenFly
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Unread 04/24/2019, 11:22 PM   #1152
Przemek_PacSun
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Can you give me information about exact model type please?
Thank you.


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Unread 04/25/2019, 04:30 PM   #1153
Alfrareef
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Mine it’s more than 2 years running (24x7) with no issues... this week a tube started to leak, and that’s all.
As per the software I’ve stopped upgrading.


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Unread 04/25/2019, 07:56 PM   #1154
FlyPenFly
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Quote:
Originally Posted by Przemek_PacSun View Post
Can you give me information about exact model type please?
Thank you.

I think I found the bug. If you ask it to dose 5ml or 25ml or 45ml, it does it correctly. It beeps once to start and then beeps once when it finishes.

If you ask it to dose 100ml (maybe bug is around 3 digit numbers) it will do the same beep and then beep when finished but then it starts again. That is the bug!

Also, I cannot get the Doser to not Beep when doing the normal automatic dose. I've unchecked it many times and tried doing some saves.


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Unread 04/26/2019, 12:42 AM   #1155
ReefSultan
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Quote:
Originally Posted by Alfrareef View Post
Mine it’s more than 2 years running (24x7) with no issues... this week a tube started to leak, and that’s all.
As per the software I’ve stopped upgrading.


Hi,

I bought my Kore5th Ultra pack as 2nd hand 6 months ago and using ATO , stirrer and automatic water change with Balling and dosing 7/24 and never had any issue

I use PC and I do not upgrade software as it is not performing for the latest one which was purely for Kore7th, so it’s better keep what is working without any problem rather then looking into using latest firmware if it has no benefit for my Kore5th

Best investment did for my tank








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Unread 04/26/2019, 06:40 AM   #1156
Alfrareef
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Quote:
Originally Posted by ReefSultan View Post
Hi,

I bought my Kore5th Ultra pack as 2nd hand 6 months ago and using ATO , stirrer and automatic water change with Balling and dosing 7/24 and never had any issue

I use PC and I do not upgrade software as it is not performing for the latest one which was purely for Kore7th, so it’s better keep what is working without any problem rather then looking into using latest firmware if it has no benefit for my Kore5th

Best investment did for my tank








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Yes! I use Mac and don’t upgrade because I’m pleased with the software version I use. It serves the purpose for controlling the machine... and it’s all its needed.


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Unread 04/29/2019, 05:35 PM   #1157
FlyPenFly
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I just got the bug again with a 75ml dose so this seems to be a problem with the manual dosing option.


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Unread 05/12/2019, 12:13 PM   #1158
FlyPenFly
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Is the clear tubing or the opaque beige tubing the fast or slow?


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Unread 05/14/2019, 01:08 AM   #1159
PacSun Service
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FlyPenFly - Both tubings could be used in fast flow mode but beige (Pharmed BPT) tubings are much more durable than transparent silicone tubings.

Best regards
Pacific Sun Service.


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Unread 05/16/2019, 02:06 PM   #1160
FlyPenFly
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Originally Posted by PacSun Service View Post
FlyPenFly - Both tubings could be used in fast flow mode but beige (Pharmed BPT) tubings are much more durable than transparent silicone tubings.

Best regards
Pacific Sun Service.
Okay thank you.

On Windows and Mac, I found that the manual dosing option will sometimes enter into an infinite loop. I noticed this on two different units so I believe it is a software or firmware problem. I am using the latest software and firmware.


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Unread 05/17/2019, 03:05 AM   #1161
PacSun Service
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@FlyPenFly - This problem is already known by our programmers and after weekend new firmware with this bug fixed should be released.

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Unread 05/18/2019, 09:56 AM   #1162
Przemek_PacSun
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@FlyPenFly
Please catch me directly by info@pacific-sun.eu - we have ready for use firmware (done today morning) bot not available from the site.
I will send you by mail.

Best regards

Przemek


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Unread 05/20/2019, 05:00 AM   #1163
PacSun Service
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Hello

New firmware version with manual dose bug fixed already available to download on our web site - http://www.pacific-sun.eu/pliki/kore_5th_1.8.5_a.bin

Best regards
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Unread 05/24/2019, 04:48 PM   #1164
FlyPenFly
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Quote:
Originally Posted by Przemek_PacSun View Post
@FlyPenFly
Please catch me directly by info@pacific-sun.eu - we have ready for use firmware (done today morning) bot not available from the site.
I will send you by mail.

Best regards

Przemek
Found a bug in the new FW. When temp is set to F, I am getting a low temperature alarm even when it's not within the specified range.


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Unread 05/26/2019, 04:54 AM   #1165
Przemek_PacSun
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Its working properly on Celsius temperature range?


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Unread 05/29/2019, 12:52 AM   #1166
FlyPenFly
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Quote:
Originally Posted by Przemek_PacSun View Post
Its working properly on Celsius temperature range?
Haven’t test that.

Also it looks like the manual dose bug is still present when I tried it from my Mac during calibration... had to reset.


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Unread 05/31/2019, 06:05 AM   #1167
PacSun Service
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Hello
@FlyPenFly - Please check new application version for Mac available on our web site - http://www.pacific-sun.eu/pliki/Kore5th_1.8.5b%20.zip

Best regards
Pacific Sun Service


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Unread 07/02/2019, 03:54 PM   #1168
miralami
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Hi @Przemek_PacSun
Is it possible to add C5 and C11 timing option into your Android application in the next release?


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Unread 07/04/2019, 05:26 PM   #1169
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With Trident in the market, I see no Alk consumption at night. Was trying the C11 to just dose Alk during the day but no luck. Did anyone here tried C11 as timing?
All the other heads dose as supposed to except the one I set at C11.


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Unread 07/05/2019, 01:41 AM   #1170
PacSun Service
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@miralami - Which version of firmware/application you use on your PC an doser?
Please contact with our service directly at service@pacific-sun.eu

Best regards
Pacific Sun Service


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Unread 07/05/2019, 01:52 AM   #1171
Przemek_PacSun
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Quote:
Originally Posted by miralami View Post
With Trident in the market, I see no Alk consumption at night. Was trying the C11 to just dose Alk during the day but no luck. Did anyone here tried C11 as timing?
All the other heads dose as supposed to except the one I set at C11.


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There is alk consumption also in the night - lower, but it is.
In new software this program will be included on all channels.


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Unread 07/05/2019, 11:31 AM   #1172
miralami
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Quote:
Originally Posted by PacSun Service View Post
@miralami - Which version of firmware/application you use on your PC an doser?
Please contact with our service directly at service@pacific-sun.eu

Best regards
Pacific Sun Service
Windows 10 Home 64.
I'm using external Bluetooth dongle.
Software is 1.8.39 (Note: I can't run setup file, every time give me an error that some components are missing. I have to go to application folder and run the application directly.)

Have used with 3 different firmware.
Note: After each update with Psunflash, I erased the memory set to default and restart everything.
1.8.16 and 1.8.39t22 : Both behave the same, all channels dose correctly but no dose in Channel 5 which is set to C11.
1.8.5b doesn't even connect to doser, when I press connect it says connected and refreshing but stays there.


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Unread 07/05/2019, 11:32 AM   #1173
miralami
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C11

Quote:
Originally Posted by Przemek_PacSun View Post
There is alk consumption also in the night - lower, but it is.
In new software this program will be included on all channels.
My plan was to dose during the day and add kalk at night which is enough for night consumption. But well couldn't get the doser to work the way wanted.


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Unread 07/11/2019, 01:40 AM   #1174
PacSun Service
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Hello

@miralami - please make memory backup and send mbf file to us at service@pacific-sun.eu we will check your settings in our doser.

Best regrads
Pacific Sun Service.


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Unread 07/11/2019, 11:08 PM   #1175
miralami
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Originally Posted by PacSun Service View Post
Hello


@miralami - please make memory backup and send mbf file to us at service@pacific-sun.eu we will check your settings in our doser.



Best regrads

Pacific Sun Service.


Thank you. I emailed you the file.


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