8th Outlet not showing up on dashboard

Esh1 · 11/19/2017, 02:12 PM

I'm only seeing outlet 1-7 on my Apex Fusion dashboard and the 8th outlet from the energy bar seems to be missing. The item after 7 is an item I renamed to ATO_Pump, however thats connected via a USB and the power supply for it is plugged into a separate power strip and only appeared after I connected and set it up. Any idea how I can get the 8th spot back on the list so I can use this outlet?

After the ATO, it only lists VARSPD1 through 4 and EMAILAM.

When I plug something into the 8th spot it doesn't get power.

Thanks!

-Eric

slief · 11/20/2017, 12:16 PM

If you click on the power outlet looking icon in the Fusion dashboard, do you see outlet 8 in the outlet list? If yes, go back to the dashboard, Unlock the hidden tile by clicking the lock icon in the upper right of the Fusion dashboard. A hidden pane will open up with the hidden tiles. In there should be outlet 8. If it's not in there, update the EB8 firmware from the modules page and see if it shows up in the hidden tiles screen and or outlet page.

Esh1 · 11/20/2017, 10:00 PM

No oulet 8 Listed, here is what is listed:

Outputs

Select an output to view or change configuration.
ID Name Device Type Log
0 VarSpd1_I1 base_Var1 variable
1 VarSpd2_I2 base_Var2 variable
2 VarSpd3_I3 base_Var3 variable
3 VarSpd4_I4 base_Var4 variable
4 SndAlm_I6 base_Alarm alert
5 SndWrn_I7 base_Warn alert
6 EmailAlm_I5 base_email alert
8 Starboard_L1 2_1 outlet
9 Port_Light2 2_2 outlet
10 RetPump_2_3 2_3 outlet
11 Heater_2_4 2_4 outlet
12 Skimmer_2_5 2_5 outlet
13 M_Reactors_6 2_6 outlet
14 RefLight_2_7 2_7 outlet
15 ATO_Pump 4_1 24v

Despite this, I checked the lock icon. A pop up box showed up at the top of the list however nothing was in there.

I did need to do an update and completed that.
AOS Update
This Apex is up to date and no update is required.
Current AOS
5.03_AB17
Newest AOS
5.03_AB17

Now what?

jonmos75 · 11/20/2017, 10:38 PM

Have you tried to update the EB832 module to see if you then get your #8 outlet back?

Here is a video on how to update the AOS and modules, at the 2:00 mark should talk about the updating the modules
https://youtu.be/VsRqOJ_eW3s?t=122

Esh1 · 11/22/2017, 10:09 AM

I'll double check that when I get home from work. Unless they are the same thing, I might have confused the AOS update that I did the other day with the one you are mentioning.

slief · 11/22/2017, 11:07 AM

Quote:

Originally Posted by jonmos75

have you tried to update the eb832 module to see if you then get your #8 outlet back?

Here is a video on how to update the aos and modules, at the 2:00 mark should talk about the updating the modules
https://youtu.be/vsrqoj_ew3s?t=122

+1

Esh1 · 11/22/2017, 04:51 PM

That did the trick and the video was spot on. Thank you both for your help figuring this out!

11/19/2017, 02:12 PM	#1
Esh1 Registered Member Join Date: Sep 2017 Posts: 70	8th Outlet not showing up on dashboard I'm only seeing outlet 1-7 on my Apex Fusion dashboard and the 8th outlet from the energy bar seems to be missing. The item after 7 is an item I renamed to ATO_Pump, however thats connected via a USB and the power supply for it is plugged into a separate power strip and only appeared after I connected and set it up. Any idea how I can get the 8th spot back on the list so I can use this outlet? After the ATO, it only lists VARSPD1 through 4 and EMAILAM. When I plug something into the 8th spot it doesn't get power. Thanks! -Eric

11/20/2017, 12:16 PM	#2
slief RC Sponsor Join Date: Sep 2009 Posts: 14,173	If you click on the power outlet looking icon in the Fusion dashboard, do you see outlet 8 in the outlet list? If yes, go back to the dashboard, Unlock the hidden tile by clicking the lock icon in the upper right of the Fusion dashboard. A hidden pane will open up with the hidden tiles. In there should be outlet 8. If it's not in there, update the EB8 firmware from the modules page and see if it shows up in the hidden tiles screen and or outlet page. __________________ Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476

11/20/2017, 10:00 PM	#3
Esh1 Registered Member Join Date: Sep 2017 Posts: 70	No oulet 8 Listed, here is what is listed: Outputs Select an output to view or change configuration. ID Name Device Type Log 0 VarSpd1_I1 base_Var1 variable 1 VarSpd2_I2 base_Var2 variable 2 VarSpd3_I3 base_Var3 variable 3 VarSpd4_I4 base_Var4 variable 4 SndAlm_I6 base_Alarm alert 5 SndWrn_I7 base_Warn alert 6 EmailAlm_I5 base_email alert 8 Starboard_L1 2_1 outlet 9 Port_Light2 2_2 outlet 10 RetPump_2_3 2_3 outlet 11 Heater_2_4 2_4 outlet 12 Skimmer_2_5 2_5 outlet 13 M_Reactors_6 2_6 outlet 14 RefLight_2_7 2_7 outlet 15 ATO_Pump 4_1 24v Despite this, I checked the lock icon. A pop up box showed up at the top of the list however nothing was in there. I did need to do an update and completed that. AOS Update This Apex is up to date and no update is required. Current AOS 5.03_AB17 Newest AOS 5.03_AB17 Now what?

11/20/2017, 10:38 PM	#4
jonmos75 Registered Member Join Date: Apr 2013 Posts: 193	Have you tried to update the EB832 module to see if you then get your #8 outlet back? Here is a video on how to update the AOS and modules, at the 2:00 mark should talk about the updating the modules https://youtu.be/VsRqOJ_eW3s?t=122

11/22/2017, 10:09 AM	#5
Esh1 Registered Member Join Date: Sep 2017 Posts: 70	I'll double check that when I get home from work. Unless they are the same thing, I might have confused the AOS update that I did the other day with the one you are mentioning.

11/22/2017, 04:51 PM	#7
Esh1 Registered Member Join Date: Sep 2017 Posts: 70	That did the trick and the video was spot on. Thank you both for your help figuring this out!