Reef Central Online Community
Blue Zoo Aquatics

Home Forum Here you can view your subscribed threads, work with private messages and edit your profile and preferences View New Posts View Today's Posts

Find other members Frequently Asked Questions Search Reefkeeping ...an online magazine for marine aquarists Support our sponsors and mention Reef Central

Go Back   Reef Central Online Community > Sponsor Forums > Royal Exclusiv / Bubble King
Register Blogs FAQ Calendar Mark Forums Read

Notices

User Tag List

Reply
Thread Tools
Old 04/10/2017, 01:48 PM   #26
kalgra
Registered Member
 
kalgra's Avatar
 
Join Date: Apr 2009
Location: Westminster
Posts: 410
Quote:
Originally Posted by slief View Post
So the rotor I linked to above is the correct rotor. You could use the Rotor for the BK2000 which is a larger rotor but that is suited more for the 300 series skimmers. It will work fine but you may need to lower your sump level or open the wedge pipe some.

60mm rotor for Deluxe 200. Disregard the BK1000. This rotor will work fine and is most likely what you have now as it was the recommended rotor for the Deluxe 200.
http://royalexclusiv.com/Spare-Parts...1000::852.html

This is the other 60mm rotor for BK2000.
http://royalexclusiv.com/Spare-Parts...2000::181.html

As I said, both will work but the first one is the rotor that the Deluxe 200's were shipping with.


Hi slief,

I received my replacement rotor today. It does indeed look like an exact match. However when I reassembled the pump and plugged it in I noticed very little was happening. Upon further inspection it is apparent that the pump is only turning the rotor intermittently. It starts to run then it stops an might try to start again but never really gets going.It seems like the motor block is struggling to turn it. I also notice was seems like a significant shake in motor when it is turning. Everything seems to turn freely and does not seem bound in any way. I have disassembled and reassembled a couple times now which didn't help.

Any ideas what could be wrong?

Thanks,
Kris


kalgra is offline   Reply With Quote
Old 04/10/2017, 03:06 PM   #27
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Location: Simi Valley, Ca
Posts: 13,876
Quote:
Originally Posted by kalgra View Post
Hi slief,

I received my replacement rotor today. It does indeed look like an exact match. However when I reassembled the pump and plugged it in I noticed very little was happening. Upon further inspection it is apparent that the pump is only turning the rotor intermittently. It starts to run then it stops an might try to start again but never really gets going.It seems like the motor block is struggling to turn it. I also notice was seems like a significant shake in motor when it is turning. Everything seems to turn freely and does not seem bound in any way. I have disassembled and reassembled a couple times now which didn't help.

Any ideas what could be wrong?

Thanks,
Kris
First thing I would do is pull the bearing and make sure it's clean inside the orifice and also installed properly. If it's not inserted properly, the shaft will bind. That said, if its not that, then you will need a new block.

Here is a link to the info on the bearing. See post 2.
http://www.reefcentral.com/forums/sh....php?t=2573406

We have the blocks in stock. If you need a new block, this is the replacement block for that pump assuming yours has the AKB which is the red tube that connects from the pumps cover to the side block.
http://royalexclusiv.com/Spare-Parts...2500::177.html

If your pump does not have the AKB, then you would likely need this block. If you don't have the AKB model, please post a couple pictures so I can see each side of the block.
http://royalexclusiv.com/Spare-Parts...-17m::175.html


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Old 04/10/2017, 03:45 PM   #28
kalgra
Registered Member
 
kalgra's Avatar
 
Join Date: Apr 2009
Location: Westminster
Posts: 410
Quote:
Originally Posted by slief View Post
First thing I would do is pull the bearing and make sure it's clean inside the orifice and also installed properly. If it's not inserted properly, the shaft will bind. That said, if its not that, then you will need a new block.

Here is a link to the info on the bearing. See post 2.
http://www.reefcentral.com/forums/sh....php?t=2573406

We have the blocks in stock. If you need a new block, this is the replacement block for that pump assuming yours has the AKB which is the red tube that connects from the pumps cover to the side block.
http://royalexclusiv.com/Spare-Parts...2500::177.html

If your pump does not have the AKB, then you would likely need this block. If you don't have the AKB model, please post a couple pictures so I can see each side of the block.
http://royalexclusiv.com/Spare-Parts...-17m::175.html


The pump is clean as it could be. I believe the bearing is seated properly. The o-ring side up correct?

It will really suck to now have to buy a new motor block as well. I guess the thought being that the block was damaged somehow when rotor broke? I thought the electronics inside the block shut down if it detects something isnt right?

I guess it just seems a bit wierd that shaft breaks and the block goes bad at the very same time.

Thanks!
Kris


kalgra is offline   Reply With Quote
Old 04/10/2017, 03:55 PM   #29
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Location: Simi Valley, Ca
Posts: 13,876
Quote:
Originally Posted by kalgra View Post
The pump is clean as it could be. I believe the bearing is seated properly. The o-ring side up correct?

It will really suck to now have to buy a new motor block as well. I guess the thought being that the block was damaged somehow when rotor broke? I thought the electronics inside the block shut down if it detects something isnt right?

I guess it just seems a bit wierd that shaft breaks and the block goes bad at the very same time.

Thanks!
Kris
Yes, o-ring side up. What likely happened is when the rotor snapped, there was an excessive load on the block which overheated the coils. It's also possible that whatever led to the impeller shaft snapping was what caused the motor to go too and that is likely a heavy load or binding between the needle wheel and the cover or block. There is an overload protection circuit but that just causes the pump to shut itself off and try to restart when it detects too much heat in the coils. If it continues to do that, the coil inside block overheats and the block can die prematurely. That is about the only thing that causes these blocks to fail. Overload caused by friction or the impeller seizing. My guess is then the shaft sheared, the magnet was free floating inside the block and no longer centered. The block would have continued to try to spin the magnet which would have come in contact with the sides of the block or the face. That would have overloaded it. That or what ever caused the shaft to break in the first place. The good thing is that the new shaft you got should me metal. The new block if properly maintained will last 10+ years if you keep it clean inside.


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Old 04/10/2017, 04:05 PM   #30
kalgra
Registered Member
 
kalgra's Avatar
 
Join Date: Apr 2009
Location: Westminster
Posts: 410
Quote:
Originally Posted by slief View Post
Yes, o-ring side up. What likely happened is when the rotor snapped, there was an excessive load on the block which overheated the coils. It's also possible that whatever led to the impeller shaft snapping was what caused the motor to go too and that is likely a heavy load or binding between the needle wheel and the cover or block. There is an overload protection circuit but that just causes the pump to shut itself off and try to restart when it detects too much heat in the coils. If it continues to do that, the coil inside block overheats and the block can die prematurely. That is about the only thing that causes these blocks to fail. Overload caused by friction or the impeller seizing. My guess is then the shaft sheared, the magnet was free floating inside the block and no longer centered. The block would have continued to try to spin the magnet which would have come in contact with the sides of the block or the face. That would have overloaded it. That or what ever caused the shaft to break in the first place. The good thing is that the new shaft you got should me metal. The new block if properly maintained will last 10+ years if you keep it clean inside.
Well that really sucks but I do appreciate your prompt reply. Thanks for that!


kalgra is offline   Reply With Quote
Old 04/10/2017, 04:15 PM   #31
kalgra
Registered Member
 
kalgra's Avatar
 
Join Date: Apr 2009
Location: Westminster
Posts: 410
Quote:
Originally Posted by slief View Post
Yes, o-ring side up. What likely happened is when the rotor snapped, there was an excessive load on the block which overheated the coils. It's also possible that whatever led to the impeller shaft snapping was what caused the motor to go too and that is likely a heavy load or binding between the needle wheel and the cover or block. There is an overload protection circuit but that just causes the pump to shut itself off and try to restart when it detects too much heat in the coils. If it continues to do that, the coil inside block overheats and the block can die prematurely. That is about the only thing that causes these blocks to fail. Overload caused by friction or the impeller seizing. My guess is then the shaft sheared, the magnet was free floating inside the block and no longer centered. The block would have continued to try to spin the magnet which would have come in contact with the sides of the block or the face. That would have overloaded it. That or what ever caused the shaft to break in the first place. The good thing is that the new shaft you got should me metal. The new block if properly maintained will last 10+ years if you keep it clean inside.
So I just tried to order the block with the AKB and it says the item is out of stock. I assume thats not really the case?

Thanks,
Kris


kalgra is offline   Reply With Quote
Old 04/10/2017, 05:30 PM   #32
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Location: Simi Valley, Ca
Posts: 13,876
Quote:
Originally Posted by kalgra View Post
So I just tried to order the block with the AKB and it says the item is out of stock. I assume thats not really the case?

Thanks,
Kris
They are in stock. Or at least they were as of earlier today.


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Old 04/10/2017, 05:34 PM   #33
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Location: Simi Valley, Ca
Posts: 13,876
PM me your order number along with your email address and the part number you ordered. I will get an email going to Ft. Myers. Our website only lists stock items and deactivates inventory once they are out of stock. The item is now showing delisted due to the lack of inventory. Your order would have taken it off the site if that was the last one we had. That said, the website inventory isn't always accurate and from time to time, here is more inventory than the website shows.


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Old 04/10/2017, 05:39 PM   #34
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Location: Simi Valley, Ca
Posts: 13,876
I just messaged Ft. Myers. I should know shortly but I am pretty sure we have a couple of them and I know there are several more in the container thats due to arrive very soon.


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Old 04/10/2017, 05:44 PM   #35
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Location: Simi Valley, Ca
Posts: 13,876
Looks like an order was received from you for the block. I think we should have them. It's already almost 7PM there and they are gone from the office but we will have a confirmation for you first thing tomorrow.


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Old 04/10/2017, 05:52 PM   #36
kalgra
Registered Member
 
kalgra's Avatar
 
Join Date: Apr 2009
Location: Westminster
Posts: 410
Quote:
Originally Posted by slief View Post
Looks like an order was received from you for the block. I think we should have them. It's already almost 7PM there and they are gone from the office but we will have a confirmation for you first thing tomorrow.

Thanks sounds like you have what you need. I PMed my order number and address to you just in case.

Thanks again!!


kalgra is offline   Reply With Quote
Old 04/23/2017, 09:36 AM   #37
kalgra
Registered Member
 
kalgra's Avatar
 
Join Date: Apr 2009
Location: Westminster
Posts: 410
Quote:
Originally Posted by slief View Post
Looks like an order was received from you for the block. I think we should have them. It's already almost 7PM there and they are gone from the office but we will have a confirmation for you first thing tomorrow.
Got the new pump on and my skimmer is back in business, skimming better than ever. I just want to express a ton of thanks to you and Royal Exclusive. Your customer service was top notch! Some of the best I have ever experienced.

Again thanks so much!


kalgra is offline   Reply With Quote
Old 04/23/2017, 10:06 AM   #38
slief
RC Sponsor

 
slief's Avatar
 
Join Date: Sep 2009
Location: Simi Valley, Ca
Posts: 13,876
Quote:
Originally Posted by kalgra View Post
Got the new pump on and my skimmer is back in business, skimming better than ever. I just want to express a ton of thanks to you and Royal Exclusive. Your customer service was top notch! Some of the best I have ever experienced.

Again thanks so much!
Great to hear!! Very glad to help!


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
slief is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 06:17 AM.


TapaTalk Enabled

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2019 Axivo Inc.
Use of this web site is subject to the terms and conditions described in the user agreement.
Reef CentralTM Reef Central, LLC. Copyright 1999-2014
User Alert System provided by Advanced User Tagging v3.3.0 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.