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Old 01/15/2019, 06:59 AM   #3076
madweazl
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Dirt/dust will kill these lights prematurely due to excess heat. Unfortunately, the only way to properly clean them is to disassemble them. It's a pain over some of the other options but if you do it, they'll last. The two A360WEs on my tank were purchased used to begin with and have been on my tank two and a half years now. Once they're gone, I don't believe you'll get the functionality back but you can try to open and clean it.


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Old 01/15/2019, 09:18 AM   #3077
smatter
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@gbarks66 Lookin' good!


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Old 01/15/2019, 09:39 AM   #3078
Damphair
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Quote:
Originally Posted by madweazl View Post
Dirt/dust will kill these lights prematurely due to excess heat. Unfortunately, the only way to properly clean them is to disassemble them. It's a pain over some of the other options but if you do it, they'll last. The two A360WEs on my tank were purchased used to begin with and have been on my tank two and a half years now. Once they're gone, I don't believe you'll get the functionality back but you can try to open and clean it.
I pulled apart the A160 at the recommendation of Kessil, and it was basically spotless inside(just an extremely light coating of dust, which I cleaned while I had it apart). I always maintain my equipment, and especially so with the 160 after my 150 failed. There's a can of compressed air in my stand just for the purpose of regular blowing the dust out as recommended by Kessil.

It is what it is, but it's also frustrating. I've read enough forum threads and reviews to know that I'm not alone in this issue with the A160. With a one year warranty I guess it's not surprising that issues start popping up after 2 years, but it makes it feel like LED isn't quite as economical as they would have you think since the fixtures (especially Kessil) aren't user repairable in any way; once they're dead, you chuck them and buy a whole new one.


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Old 01/15/2019, 06:28 PM   #3079
madweazl
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Quote:
Originally Posted by Damphair View Post
I pulled apart the A160 at the recommendation of Kessil, and it was basically spotless inside(just an extremely light coating of dust, which I cleaned while I had it apart). I always maintain my equipment, and especially so with the 160 after my 150 failed. There's a can of compressed air in my stand just for the purpose of regular blowing the dust out as recommended by Kessil.

It is what it is, but it's also frustrating. I've read enough forum threads and reviews to know that I'm not alone in this issue with the A160. With a one year warranty I guess it's not surprising that issues start popping up after 2 years, but it makes it feel like LED isn't quite as economical as they would have you think since the fixtures (especially Kessil) aren't user repairable in any way; once they're dead, you chuck them and buy a whole new one.
I understand the frustration. I am a bit surprised it was very clean inside which makes me wonder if the fan wasn't operating properly. Cleaning them out with compressed air cant keep the heatsink clean which is why they have to be pulled completely apart (poor design choice on their part in that regard). One other thing I'll mention is the need to keep the fan stationary while you clean them; letting them spin freely under compressed air or a compressor will damage the fan (this is true for all similar fans such as desktops and laptops as well). Just something else to consider going forward.

Kessil has changed the heatsink and fan on the A360X but only time will tell if that ends up being a better solution or not (I hope so as I've already started converting over to them).


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Old 01/16/2019, 02:10 AM   #3080
ComforablyNumb
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Their warranty is actually 2 years for Canada (if you demand).

They tried to give me the same excuse because I live in Canada too. The fan stopped on mine.

They tried to say it was because of Europe mostly runs on 220v ..when I pointed out the Canadian and American grids are intertwined and both run at 120, they relented. Full replacement, I only had to pay shipping.

I have had 2 360's for 4 years. Just blow them out with compressed air once or twice a year when they are cool. Also, from the previous page, my 160 works like a charm. Freshwater shimmer!



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Old 01/16/2019, 10:29 AM   #3081
Damphair
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Originally Posted by madweazl View Post
I understand the frustration. I am a bit surprised it was very clean inside which makes me wonder if the fan wasn't operating properly. Cleaning them out with compressed air cant keep the heatsink clean which is why they have to be pulled completely apart (poor design choice on their part in that regard). One other thing I'll mention is the need to keep the fan stationary while you clean them; letting them spin freely under compressed air or a compressor will damage the fan (this is true for all similar fans such as desktops and laptops as well). Just something else to consider going forward.

Kessil has changed the heatsink and fan on the A360X but only time will tell if that ends up being a better solution or not (I hope so as I've already started converting over to them).
That's interesting.. I always felt I could clean the heatsink pretty well with the compressed air, I just basically give a couple short blasts through every slit in the housing. If you're saying they still tend to accumulate dust then something is off with mine, because all the fins were clean. I know my A160 is vastly quieter than my A150 was, but I chalked that up to a better design (and I never ran my A160 at max intensity, the A150 didn't have any ability to adjust it).


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Old 01/16/2019, 10:35 AM   #3082
Damphair
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Originally Posted by ComforablyNumb View Post
Their warranty is actually 2 years for Canada (if you demand).

They tried to give me the same excuse because I live in Canada too. The fan stopped on mine.

They tried to say it was because of Europe mostly runs on 220v ..when I pointed out the Canadian and American grids are intertwined and both run at 120, they relented. Full replacement, I only had to pay shipping.

I have had 2 360's for 4 years. Just blow them out with compressed air once or twice a year when they are cool. Also, from the previous page, my 160 works like a charm. Freshwater shimmer!
Unfortunately I'm still over the 2 year mark at 2.5 years. after I completely disassembled and cleaned the unit meticulously (just surface dust, it was already very clean), and did all their other testing (removed timers/power bars, unplug for 15 minutes, etc etc) they haven't responded to my emails. I'm guessing I'm out of luck here.

I really love the lights, especially the shimmer, but my bad luck with them has me leaning towards changing to a different brand for my next light.

Interesting that you also had an issue and you're in Canada though.. I've noticed that Canadian sites generally have far worse reviews for Kessils than the larger international sites. JLAquatics for example has awful reviews for the 160, with a couple describing exactly the problem I have (one with blues staying off, one with whites). I wonder if there's something to that.


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Old 01/16/2019, 01:31 PM   #3083
ComforablyNumb
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I wonder if there's something to that.

Could be. Hasnt been my experience ..but my 160 is the sun version. Are there other manufacturers that offer a longer warranty than 2 yrs?

I switched from t5's to the kessil..plants grow well and the change from the flat appearance is quite nice. I bought all my Kessils from Reef Supplies in Montreal. Same price as anywhere else in Canada I guess.


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Old 01/16/2019, 01:37 PM   #3084
Damphair
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I don't know about longer warranties, I doubt it. Like I mentioned the warranty for Canada is only 1 year as well, you got lucky with getting them to give you 2 but all the paperwork says 1 so it's entirely up to them to be generous or not.

They offered me a discount on buying a new A160WE for 230 CAD. I can get one new for 300. When my A150W failed I took them up on their discount, but the shipping/duties added almost $100 to the cost, making it cost the same as going to the store and paying full price. So their deal isn't worth it for me, if I got $100 additional fees this time it would be more expensive than going to the store and buying one. I made one last plea for them to work with me a little more, long shot but nothing to lose now.

I'm probably going to switch to an AI Prime HD. Good reviews, built in controller, cheaper than the 160 while still being strong enough for my nano from what I've read. I really love Kessil but I can't keep dropping money into them when they don't last (in my experience).


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Old Yesterday, 07:40 PM   #3085
nycman
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A360X w/ spectral controller X

Just got a pair of A360X Tuna Blues with the new controller. Mounted them from the ceiling using a "y" cable from Amazon. No tank brackets as my set up is peninsula. Tank will be 245g freshwater Mbuna Cichlids.

I started programming the Kessils using the controller. Questions I cannot find answers to...

1) Are the manual effect (clouds, storms) etc. just that, manual only? Meaning you cannot add them to your program so that they occur randomly all day over time, like with the GHL Mitras? If so, boo.

2) Can you determine the Kelvin (color temp) of you programmed color and intensity setting, again like that of other LEDS, like the Mitras? If not, boo again.

3) They say that the light range (Tuna Blue) is 10K to 20K (or so). But there is a Violet Red and Green LED that can be varied in intensity as well. Seems that this may make the light more white, and lower than 10K? Again, it would be helpful to have the controller reflect back to you the Kelvin in the program.

4) What is the purpose of the Group setting? Seems unnecessary from what I have used thus far. I have both lights in synch varying in color and intensity over a 24 hour schedule, with the 8 time increments that are allowable. While 8 seems low, compared to the Mitras, it is sufficient for my needs on this tank.


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Old Yesterday, 09:42 PM   #3086
ComforablyNumb
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"shipping/duties added almost $100 to the cost"

wow, thats gone up. Must be new Trump tariffs or something because my total costs were $40 USD from California for the replacement 360, with no tariff or border surcharges. When I complained about mine, I got the same runaround as you I think, but I was insistent. Bumped to a supervisor and got it, but mine was 20 months old. As long as its within 24 months of purchase, you should be covered. They didnt even want the old unit back, which I found surprising.


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