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09/22/2017, 12:03 PM
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#1 |
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Registered Member
Join Date: Sep 2004
Location: Cape Coral, Florida
Posts: 888
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M1 controller blinking green
Hello, my M1 controller is blinking green (only green) not solid green like it should when in constant mode. Does anyone know what a blinking green light means? I can't find it anywhere. There is no obstruction it is on a new tank with nothing in it but water. Thanks !!
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09/22/2017, 04:47 PM
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#2 |
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Registered Member
Join Date: Oct 2001
Location: Mexico
Posts: 2,633
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it is ok, I think it saves energy. Mine does the same.
__________________
"To understand the bonds that unites us to all the living beings and to better judge the miracle of our own life, let the first wave of the sea break over you" Jacques Ives Cousteau Current Tank Info: 110 gal SPS tank, 3 G4 Pro Radions, Geo 618 calcium reactor, 2 x MP 40 Vortech, Vectra M return pump, Octopus Elite 200-int skimmer, APEX controller |
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09/22/2017, 05:16 PM
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#3 |
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Registered Member
Join Date: Sep 2004
Location: Cape Coral, Florida
Posts: 888
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It was kicking me a notification that it was on battery power even though it's not hooked up to a battery back-up. Did a factory reset and recalibrated it and the notifications stopped but it's still blinking green. Asked ecotech and they said to clean the pump even though it's running in tap water doing a leak test on the plumbing of my tank. Which makes no sense to me but I did it anyway. There was nothing. Clean and bright white in there. Then they came back that I need to take pictures inside the pump. Again, it's not my first Vectra and everything is perfect in there. They can't seem to give me an answer as to what blinking green means other than it's "likely" it needs to be cleaned.
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09/22/2017, 07:45 PM
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#4 |
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Registered Member
Join Date: Oct 2001
Location: Mexico
Posts: 2,633
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Their customer service sucks, I wrote them because every time I put them in feed mode, they disengage.
One week after my email, no response.
__________________
"To understand the bonds that unites us to all the living beings and to better judge the miracle of our own life, let the first wave of the sea break over you" Jacques Ives Cousteau Current Tank Info: 110 gal SPS tank, 3 G4 Pro Radions, Geo 618 calcium reactor, 2 x MP 40 Vortech, Vectra M return pump, Octopus Elite 200-int skimmer, APEX controller |
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09/22/2017, 08:26 PM
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#5 |
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Registered Member
Join Date: Sep 2004
Location: Cape Coral, Florida
Posts: 888
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I got a response. They just didn't answer the question.
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09/25/2017, 12:26 PM
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#6 | |
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Registered Member
 
Join Date: Mar 2013
Location: Allentown, PA
Posts: 1,956
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Quote:
It's very unusual that you would not have received a response from us after 1 day. That said, I would recommend ensuring you've emailed service@ecotechmarine.com
__________________
Alex Y. Customer Service Representative at EcoTech Marine Call: 1-800-785-0338 Ext. 2 or E-mail: Service@EcoTechMarine.com |
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