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Unread 11/22/2017, 03:52 PM   #1
Jamie1210
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Liveaquaria DD messed up my order, did YOU receive my torch coral?

My LA DD arrived this morning. Instead of receiving a torch coral, I received this goniopora instead. I gave them a call, they said they will look into it, but it doesn't sound promising that it will be found at their facility. The first lady I spoke to thinks it got sent to someone else.

So, if I have your goniopora and you have my torch, (and I know this is a longshot) but you want to trade?

My torch


Goniopora, I don't even know what color it is. Had to quickly acclimate and leave for holiday trip!


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Unread 11/22/2017, 06:39 PM   #2
D-Nak
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Oh no! That touch is beautiful! I hope you find it soon.

Happy Holidays!


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Unread 11/23/2017, 06:17 AM   #3
schnebbles
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they won't replace it? Or was it the only one?

Phil at the Coral Dudes can get pretty awesome stuff! you can find them on FB


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Unread 11/23/2017, 08:14 AM   #4
ktownhero
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Quote:
Originally Posted by schnebbles View Post
they won't replace it? Or was it the only one?

Phil at the Coral Dudes can get pretty awesome stuff! you can find them on FB
Divers Den is WYSIWYG

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Unread 11/23/2017, 08:15 AM   #5
schnebbles
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ah, ya. sorry about that!
I wondered if it was Divers Den.


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Unread 11/23/2017, 09:19 AM   #6
Dmorty217
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There seems to be a disconnect between customer service and DD for whatever reason. Sounds funny since they are located next door to one another. Good luck. They should refund you your money. That torch is gone, never to be seen again


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Fish are not disposable commodities, but a worthwhile investment that can be maintained and enjoyed for many years, providing one is willing to take the time to understand their requirements and needs

Current Tank Info: 625g, 220g sump, RD3 230w, Vectra L1 on a closed loop, 3 MP60s, MP40. Several QTs
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Unread 11/23/2017, 10:59 AM   #7
albano
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Quote:
Originally Posted by Dmorty217 View Post
That torch is gone, never to be seen again
I believe it was already found on the other thread that the OP started


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Unread 11/23/2017, 12:02 PM   #8
Jamie1210
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It was a super longshot, but I found it in southern ca, a couple hours away from where I live! Turns out that I have his goniopora! Craziness. Planning on meeting up to trade in a couple weeks after th e holiday. Liveaquaria has been good, offering to credit back the money.

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Unread 11/23/2017, 06:40 PM   #9
Vinny Kreyling
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SO -- how close are your names?


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250 gallon mixed reef, 2 Reefbreeder's Photon V 2, Deepwater BLDC 12, DAS EX-3 Skimmer, MTC mini cal, 2-3/4" Sea Swirls, Aquacontroller & 6 Tunze pumps.
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Unread 11/23/2017, 07:44 PM   #10
Dmorty217
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Quote:
Originally Posted by vinny kreyling View Post
so -- how close are your names?
+1


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Fish are not disposable commodities, but a worthwhile investment that can be maintained and enjoyed for many years, providing one is willing to take the time to understand their requirements and needs

Current Tank Info: 625g, 220g sump, RD3 230w, Vectra L1 on a closed loop, 3 MP60s, MP40. Several QTs
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