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06/01/2018, 06:45 AM
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#1 |
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Registered Member
Join Date: Feb 2011
Posts: 2,919
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Great Customer Service As Always
Terrence, I had an issue with my WAV pumps and wanted to say thanks and point out that your customer service has not changed a bit. I haven't had an issue to call on in quite some time. Multiple people updated the ticket quickly and offered me several trouble shooting tips. I recently added a bunch of modules and I am happy to see I can still count on the support...
Todays photo of the fish room(closet). still a work in progress.
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MHG (LIRA Member) 60G Cube, Kessil 360's |
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06/01/2018, 07:39 AM
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#2 |
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Registered Member
Join Date: Aug 2012
Posts: 275
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Thank you for taking the time to post this. Our support team works hard to give the best experience they possible to our customers. Too often people only hear the negative. Your post is much appreciated.
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Terence Fugazzi :: VP Sales and Marketing :: Neptune Systems Come on over and check out the Neptune Systems Community Forum for the latest tricks, tips, and support help with your Apex AquaController. http://forum.neptunesystems.com |
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06/01/2018, 06:03 PM
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#3 |
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Registered Member
Join Date: Feb 2011
Posts: 2,919
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Sorry for mispelling the name...
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MHG (LIRA Member) 60G Cube, Kessil 360's |
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