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Unread 04/18/2017, 06:47 AM   #1
Fbrondum
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Join Date: Apr 2015
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Osmolator control box not working

Hi I bought a 3155 from Amazon about 4 months ago. After unplugging to do my WC today I plugged it back in and it alarms constantly. Nothing I've done will get it to stop alarming, shifting the seniors, cleaning it all, turning the pump over to let air out etc. please advise on how I should proceed. I'd hate to have to buy a new control box after only 4 months.

Frank


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Unread 04/18/2017, 09:14 AM   #2
rvitko
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When you plug it in, what lights are on? This will tell us what is wrong, be sure to view it directly as the lights can be visible through multiple windows.


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Roger Vitko
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"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
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Unread 04/18/2017, 09:17 AM   #3
Fbrondum
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Too low and too high blinking and slarming


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Unread 04/18/2017, 09:18 AM   #4
Fbrondum
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When I power cycle the level light shows for about a second the. It turns off and then too low too high blinking and alarming


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Unread 04/18/2017, 09:19 AM   #5
rvitko
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That is the water damage signal. If it is minor and usually it is, usually the cause is the power supply tip was plugged in wet, I can repair that in most cases, if water got on a major component like the processor, I won't be able to repair it. Send it in with a note with return address and phone number.

Tunze USA
305 Victor St
Austin, TX 78753


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Roger Vitko
Tunze USA

"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
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Unread 04/18/2017, 09:21 AM   #6
Fbrondum
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Will do it'll be coming from Houston today thanks buddy!


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Unread 04/30/2017, 12:40 PM   #7
Fbrondum
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Got around to sending this off yesterday. You should be seeing it soon. Thanks, Frank


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Unread 05/01/2017, 08:35 AM   #8
rvitko
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OK, thank you for the heads up.


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Roger Vitko
Tunze USA

"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
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