Help with Apex setup

thi7b · 04/23/2017, 12:52 PM

I'm getting dropped internet connection when I connected the ethernet cable to my router. Once I disconnected the ethernet cable from the router my internet is connected again. Does anyone know what issues I am having that can they me out.

keepLearning · 04/23/2017, 04:51 PM

It must be the Wifi Apex? I am following this post

JustinFromAL · 04/24/2017, 06:34 AM

Right, a little more info would help. As keepLearning said, assuming this is for the 2016 model? I'm also assuming when you say "dropped internet" you mean the Apex isn't connected to Fusion.

When you connect via ethernet it might take ~5 minutes or so for the Apex to pull a new IP address then connect to Fusion. Are you able to reach apex.local interface when the Apex is connected via ethernet?

04/23/2017, 12:52 PM	#1
thi7b Registered Member Join Date: Jan 2007 Posts: 274	Help with Apex setup I'm getting dropped internet connection when I connected the ethernet cable to my router. Once I disconnected the ethernet cable from the router my internet is connected again. Does anyone know what issues I am having that can they me out.

04/23/2017, 04:51 PM	#2
keepLearning Registered Member Join Date: Sep 2011 Location: Near Cypress College Posts: 1,712	It must be the Wifi Apex? I am following this post

04/24/2017, 06:34 AM	#3
JustinFromAL Registered Member Join Date: Nov 2011 Location: Birmingham, AL Posts: 253	Right, a little more info would help. As keepLearning said, assuming this is for the 2016 model? I'm also assuming when you say "dropped internet" you mean the Apex isn't connected to Fusion. When you connect via ethernet it might take ~5 minutes or so for the Apex to pull a new IP address then connect to Fusion. Are you able to reach apex.local interface when the Apex is connected via ethernet?