RLSS Waveline DC-4000 / DC-6000 / DC-12000 Pre-order! - Page 13

reelredfish · 07/24/2014, 11:03 AM

So your site is showing that its in stock is this true? If so I will order right now.

reelredfish · 07/24/2014, 11:13 AM

Just placed my order since it shows to be in stock today. I sure hope this is the case?

reelredfish · 07/24/2014, 01:18 PM

Just received shipping tracking so guess its true they are back in stock.

Premiumaq · 07/25/2014, 07:10 AM

I posted when we got them all in... all except the 10000ii

reelredfish · 07/25/2014, 09:15 AM

Thats the one it shows in stock

reelredfish · 07/25/2014, 06:21 PM

Now it shows out of stock?

My tracking info that was sent to me over 24 hours ago still shows nothing. Someone emailed me and keeps saying it shipped yet UPS does not show that they have received it.

So I am not sure what the real answer here is? Did you get the 10000 in and ship the one I bought and paid for or what?

Premiumaq · 07/25/2014, 09:34 PM

I'll check into it immediately and let you know. The live inventory system is supposed to prevent such issues, but with the move, it may be that they can't locate that container yet...

reelredfish · 07/25/2014, 11:56 PM

I guess it has skipped two days of scanning. I have a commercial UPS account and have never seen that.

It now shows to have departed my local hub.

Premiumaq · 07/26/2014, 07:54 AM

That actually happened to me once - lost 2 days in Atlanta... Glad to hear it's close to you now. Please let us know if there's any further difficulty!

reelredfish · 07/27/2014, 07:50 PM

Guess i will see what shows up tomorrow.

Premiumaq · 07/27/2014, 09:46 PM

I thought you'd received your notification - if I misunderstood, I'm sorry.

reelredfish · 07/27/2014, 10:34 PM

So my 10000 should arrive tomorrow. Has anyone figured out how to connect to apex or is this still pending?

Premiumaq · 07/28/2014, 10:26 AM

Direct response from Neptune:

"I can't say in public format, several threads about this on our forum, here is one:

http://forum.neptunesystems.com/show...light=Waveline

So maybe something at MACNA, but officially, per Neptune Systems policies, I cannot make comment on pending product compatibility.

IMO, best response is, "Email RLSS and MANCA is just around the corner folks."

Best,

Paul"

Premiumaq · 07/28/2014, 10:29 AM

reelredfish: PM sent regarding your order, and how to get things set up so it won't happen in the future.

reelredfish · 07/29/2014, 12:55 AM

Quote:

Originally Posted by saamath

Direct response from Neptune:

"I can't say in public format, several threads about this on our forum, here is one:

http://forum.neptunesystems.com/show...light=Waveline

So maybe something at MACNA, but officially, per Neptune Systems policies, I cannot make comment on pending product compatibility.

IMO, best response is, "Email RLSS and MANCA is just around the corner folks."

Best,

Paul"

Thanks did not find much help there either.

EvMiBo · 08/06/2014, 12:33 AM

It seems like these gen2's have a much better track record. How is everyone's holding up?

I can't find info on the speed increments of the dc6000. For example: Speed 6 = 100%, speed 5 = ?%, speed 4 = ?%, etc.

I'm contemplating between the waveline and jebao, almost $100 difference. Although the gen2 wavelines seem pretty hardy now.

reelredfish · 08/06/2014, 11:06 AM

Well mine has been running since 7/28 not that long but has worked good.

I notice the control box gets rather warm which worries me for long term. I even made some spacers to keep it off the wall about a 1/4" for air flow.

What have others done to keep it cool?

Fallling · 08/06/2014, 11:16 AM

Anybody who has had a pump die on them, what are the signs that it's dying? I have a RLSS skimmer with DC 6000, and have noticed lately that when the pump turns back on after the feed mode, it doesn't seem to actually power up all the way. With all the same settings, the water level in the skimmer is much lower than what it used to be and even turning it all the way up, I can't seem to get the pump to power up like it used to (I've taken the pump apart and checked the impeller). I'll be posting in the RLSS Skimmer thread as well, but wanted to ask here for any experiences with the pump starting to die.

wideawake · 08/08/2014, 05:12 AM

I just had a Jebao DC-12000 fail on me. It has been my return pump for almost a year. Bought directly from Ali express.
It seems the power brick is overheating and causes a cut-off. Might need to look into sourcing a replacement power brick locally. Or find a way to run the brick cooler.

wideawake · 08/10/2014, 08:20 PM

Just an update. Having trouble trying to source a similar power pack from my local shops (not many appliances use 24V, 6A) I've made my own power supply using an off the shelf Mean Well power supply module. It was rated 24V, 6.5A. Since I don't run my pump at full load, I think the extra 0.5A is negligible. Pump is back in service.

Dean Donaldson · 09/18/2014, 01:57 PM

Update from RLSS Support on Waveline / Apex - Our "new" controller is with RJ45 port and support RS23 will be available end of September (October in UK) - and will be a replacement case and required to connect to APEX - We are going to post the related information on web, please keep eyes in our webpage about one week."

ojonas81 · 09/20/2014, 08:36 AM

Got the DC-6000 about 18 months ago and I have noticed rust on the so called titanium screws and also around other places on the pump. I would be very careful if you are considering getting any of these pumps. Not very happy at the moment.

Fallling · 09/20/2014, 02:46 PM

Quote:

Originally Posted by ojonas81

Got the DC-6000 about 18 months ago and I have noticed rust on the so called titanium screws and also around other places on the pump. I would be very careful if you are considering getting any of these pumps. Not very happy at the moment.

It's not the screws... the actual volute / pump housing. I know there's a 1 year manufacturer warranty, but since this a defect, I'd contact the vendor you bought it from and see if they'll help you out. I just found this out on the pump for my R8-I skimmer. I got mine from Salty Supply last November (been running since March). I emailed them and they immediately sent a replacement volute, no questions asked, since it's known defect. Unfortunately, the early versions of the pumps, while better than the DC 3000/5000 ones, still seem to have some issues.

ojonas81 · 09/20/2014, 04:44 PM

Thanks for the information although not a good sign with all these rust issues. I did get mine from Premium Aquatics and will contact them to see what can be done. Even though the warranty has expired these things should not happen.

ojonas81 · 10/06/2014, 07:51 PM

Got the replacement part for the rust issue on my return in the main today. Kudos to Premium Aquatics for helping me out getting the replacement part quickly even though it technically was not under warranty anymore.

Let's see if this one will hold up better. Although I would like to replace the whole pump to something stronger and more proven since I also have reliability issues with the current pump. I don't want to have to pry the impeller lose once every two weeks or so because it is somehow getting stuck.

Here is a picture of how the old rusty cover looked like. Not a pretty sight for just over a year of usage.

07/25/2014, 07:10 AM	#304
Premiumaq Premium Aquatics Liaison Join Date: Oct 2008 Location: Online Forums Posts: 1,162	I posted when we got them all in... all except the 10000ii __________________ Michelle-Premium Aquatics Multi-Media Communications Specialist My email: forums@premiumaquatics.com Retail site: http://premiumaquatics.com/store/merchant.mvc

07/25/2014, 09:34 PM	#307
Premiumaq Premium Aquatics Liaison Join Date: Oct 2008 Location: Online Forums Posts: 1,162	I'll check into it immediately and let you know. The live inventory system is supposed to prevent such issues, but with the move, it may be that they can't locate that container yet... __________________ Michelle-Premium Aquatics Multi-Media Communications Specialist My email: forums@premiumaquatics.com Retail site: http://premiumaquatics.com/store/merchant.mvc

07/26/2014, 07:54 AM	#309
Premiumaq Premium Aquatics Liaison Join Date: Oct 2008 Location: Online Forums Posts: 1,162	That actually happened to me once - lost 2 days in Atlanta... Glad to hear it's close to you now. Please let us know if there's any further difficulty! __________________ Michelle-Premium Aquatics Multi-Media Communications Specialist My email: forums@premiumaquatics.com Retail site: http://premiumaquatics.com/store/merchant.mvc

07/27/2014, 09:46 PM	#311
Premiumaq Premium Aquatics Liaison Join Date: Oct 2008 Location: Online Forums Posts: 1,162	I thought you'd received your notification - if I misunderstood, I'm sorry. __________________ Michelle-Premium Aquatics Multi-Media Communications Specialist My email: forums@premiumaquatics.com Retail site: http://premiumaquatics.com/store/merchant.mvc

07/28/2014, 10:26 AM	#313
Premiumaq Premium Aquatics Liaison Join Date: Oct 2008 Location: Online Forums Posts: 1,162	Direct response from Neptune: "I can't say in public format, several threads about this on our forum, here is one: http://forum.neptunesystems.com/show...light=Waveline So maybe something at MACNA, but officially, per Neptune Systems policies, I cannot make comment on pending product compatibility. IMO, best response is, "Email RLSS and MANCA is just around the corner folks." Best, Paul" __________________ Michelle-Premium Aquatics Multi-Media Communications Specialist My email: forums@premiumaquatics.com Retail site: http://premiumaquatics.com/store/merchant.mvc

07/24/2014, 11:03 AM	#301
reelredfish Registered Member Join Date: Oct 2012 Location: DFW,Area Posts: 798	So your site is showing that its in stock is this true? If so I will order right now.

07/24/2014, 11:13 AM	#302
reelredfish Registered Member Join Date: Oct 2012 Location: DFW,Area Posts: 798	Just placed my order since it shows to be in stock today. I sure hope this is the case?

07/24/2014, 01:18 PM	#303
reelredfish Registered Member Join Date: Oct 2012 Location: DFW,Area Posts: 798	Just received shipping tracking so guess its true they are back in stock.

07/25/2014, 09:15 AM	#305
reelredfish Registered Member Join Date: Oct 2012 Location: DFW,Area Posts: 798	Thats the one it shows in stock

07/25/2014, 06:21 PM	#306
reelredfish Registered Member Join Date: Oct 2012 Location: DFW,Area Posts: 798	Now it shows out of stock? My tracking info that was sent to me over 24 hours ago still shows nothing. Someone emailed me and keeps saying it shipped yet UPS does not show that they have received it. So I am not sure what the real answer here is? Did you get the 10000 in and ship the one I bought and paid for or what?

07/25/2014, 11:56 PM	#308
reelredfish Registered Member Join Date: Oct 2012 Location: DFW,Area Posts: 798	I guess it has skipped two days of scanning. I have a commercial UPS account and have never seen that. It now shows to have departed my local hub.

07/27/2014, 07:50 PM	#310
reelredfish Registered Member Join Date: Oct 2012 Location: DFW,Area Posts: 798	Guess i will see what shows up tomorrow.

07/27/2014, 10:34 PM	#312
reelredfish Registered Member Join Date: Oct 2012 Location: DFW,Area Posts: 798	So my 10000 should arrive tomorrow. Has anyone figured out how to connect to apex or is this still pending?

07/28/2014, 10:29 AM	#314
Premiumaq Premium Aquatics Liaison Join Date: Oct 2008 Location: Online Forums Posts: 1,162	reelredfish: PM sent regarding your order, and how to get things set up so it won't happen in the future. __________________ Michelle-Premium Aquatics Multi-Media Communications Specialist My email: forums@premiumaquatics.com Retail site: http://premiumaquatics.com/store/merchant.mvc

08/06/2014, 12:33 AM	#316
EvMiBo VictoriaConcordiaCrescit Join Date: Jul 2008 Location: Ft. Myers, FL Posts: 1,929	It seems like these gen2's have a much better track record. How is everyone's holding up? I can't find info on the speed increments of the dc6000. For example: Speed 6 = 100%, speed 5 = ?%, speed 4 = ?%, etc. I'm contemplating between the waveline and jebao, almost $100 difference. Although the gen2 wavelines seem pretty hardy now. __________________ Evan \| DSA 135g Peninsula

08/06/2014, 11:06 AM	#317
reelredfish Registered Member Join Date: Oct 2012 Location: DFW,Area Posts: 798	Well mine has been running since 7/28 not that long but has worked good. I notice the control box gets rather warm which worries me for long term. I even made some spacers to keep it off the wall about a 1/4" for air flow. What have others done to keep it cool?

08/06/2014, 11:16 AM	#318
Fallling Registered Member Join Date: Apr 2013 Location: Los Angeles, CA Posts: 455	Anybody who has had a pump die on them, what are the signs that it's dying? I have a RLSS skimmer with DC 6000, and have noticed lately that when the pump turns back on after the feed mode, it doesn't seem to actually power up all the way. With all the same settings, the water level in the skimmer is much lower than what it used to be and even turning it all the way up, I can't seem to get the pump to power up like it used to (I've taken the pump apart and checked the impeller). I'll be posting in the RLSS Skimmer thread as well, but wanted to ask here for any experiences with the pump starting to die.

08/08/2014, 05:12 AM	#319
wideawake Registered Member Join Date: Feb 2009 Location: Malaysia Posts: 31	I just had a Jebao DC-12000 fail on me. It has been my return pump for almost a year. Bought directly from Ali express. It seems the power brick is overheating and causes a cut-off. Might need to look into sourcing a replacement power brick locally. Or find a way to run the brick cooler.

08/10/2014, 08:20 PM	#320
wideawake Registered Member Join Date: Feb 2009 Location: Malaysia Posts: 31	Just an update. Having trouble trying to source a similar power pack from my local shops (not many appliances use 24V, 6A) I've made my own power supply using an off the shelf Mean Well power supply module. It was rated 24V, 6.5A. Since I don't run my pump at full load, I think the extra 0.5A is negligible. Pump is back in service.

09/18/2014, 01:57 PM	#321
Dean Donaldson Registered Member Join Date: Sep 2014 Location: London Posts: 5	Update from RLSS Support on Waveline / Apex - Our "new" controller is with RJ45 port and support RS23 will be available end of September (October in UK) - and will be a replacement case and required to connect to APEX - We are going to post the related information on web, please keep eyes in our webpage about one week."

09/20/2014, 08:36 AM	#322
ojonas81 Registered Member Join Date: Oct 2011 Location: Jacksonville, FL Posts: 1,160	Got the DC-6000 about 18 months ago and I have noticed rust on the so called titanium screws and also around other places on the pump. I would be very careful if you are considering getting any of these pumps. Not very happy at the moment.

09/20/2014, 04:44 PM	#324
ojonas81 Registered Member Join Date: Oct 2011 Location: Jacksonville, FL Posts: 1,160	Thanks for the information although not a good sign with all these rust issues. I did get mine from Premium Aquatics and will contact them to see what can be done. Even though the warranty has expired these things should not happen.

10/06/2014, 07:51 PM	#325
ojonas81 Registered Member Join Date: Oct 2011 Location: Jacksonville, FL Posts: 1,160	Got the replacement part for the rust issue on my return in the main today. Kudos to Premium Aquatics for helping me out getting the replacement part quickly even though it technically was not under warranty anymore. Let's see if this one will hold up better. Although I would like to replace the whole pump to something stronger and more proven since I also have reliability issues with the current pump. I don't want to have to pry the impeller lose once every two weeks or so because it is somehow getting stuck. Here is a picture of how the old rusty cover looked like. Not a pretty sight for just over a year of usage.