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09/14/2017, 03:29 PM | #1 |
Registered Member
Join Date: Dec 2015
Posts: 6
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Radios calibration & Program fault
I have 3 xr15gen 3 pro lights and a reef link.
Over the last few weeks the lights have constantly been losing calibration leaving individual lights on/off and different colours. Tonight not only was the calibration out but two of the lights had disappeared from my else layout and had to be re-added. Anyone know what causes the calibration to change significantly and why/how lights would just disappear from esl. All lights and reeflink are using latest firmware anf this is really starting to frustrate considering the price of equipment |
09/15/2017, 11:51 AM | #2 |
Registered Member
Join Date: Mar 2013
Location: Allentown, PA
Posts: 1,956
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Griffter,
I would recommend disabling the buttons on your Radions as they could potentially be encountering some wireless interference and causing the issue you're having. Power down all Radions for 30 seconds Power on All Radions Connect via USB to a single Radion - If NOT using a ReefLink* Open the Connection Manager - If NOT using a ReefLink* Log in to EcoSmart Live using either Google Chrome or Safari as your web browser Select the "Devices" tab Select the "Gear" icon next to "Light 1" Check the box to disable the Radion buttons Repeat steps 7 & 8 for each Radion Select the "Done" button to save changes Once the page refreshes select the "Program Aquarium" If you continue to have issues after following the steps above, giving us a call for more advanced troubleshooting would be a good option.
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Alex Y. Customer Service Representative at EcoTech Marine Call: 1-800-785-0338 Ext. 2 or E-mail: Service@EcoTechMarine.com |
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