EcoSmart Live update?

lacosta28 · 03/24/2017, 04:05 PM

When I logged in today I got prompted to update my ReefLink. Did anyone else get this? I am just trying to find out what new features if any are including in the update.

thabizness · 03/24/2017, 05:32 PM

I got it too

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lacosta28 · 03/24/2017, 05:36 PM

have you been able to find out what was in the update? I cannot find it on EcoSmart Live or on EcoTechmarine.com.

thabizness · 03/25/2017, 07:40 AM

I haven't seen anything

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Odysi · 03/25/2017, 11:50 AM

i got it as well and ever since i did the update ive been having issues with settings schedule when i goto program my lights or Mp's its just kinda hangs on the programming box that pops up.

90reefernyc · 03/26/2017, 01:50 PM

I did update reeflink stays green and red and won't connect so aggravating

RyanSweatt2004 · 04/01/2017, 09:19 AM

Nothing works after this update. Can't change any settings and my lights won't manually turn on via the buttons either. What the Heck?

EcoTech Support · 04/01/2017, 11:52 AM

Quote:

Originally Posted by RyanSweatt2004

Nothing works after this update. Can't change any settings and my lights won't manually turn on via the buttons either. What the Heck?

Your profile looks good and seems to be working fine. What problems are you experiencing?

EcoTech Support · 04/01/2017, 11:57 AM

Quote:

Originally Posted by RyanSweatt2004

Nothing works after this update. Can't change any settings and my lights won't manually turn on via the buttons either. What the Heck?

It looks like "Device 3" is not responding to commands wirelessly. You might need to power cycle it and/or call our customer support team for troubleshooting. Other than that, the profile is working as expected. This is most likely a coincidence that the light isn't working after the update. The update was very minimal and did not involve wireless communication.

RyanSweatt2004 · 04/22/2017, 07:15 PM

Quote:

Originally Posted by EcoTech Support

It looks like "Device 3" is not responding to commands wirelessly. You might need to power cycle it and/or call our customer support team for troubleshooting. Other than that, the profile is working as expected. This is most likely a coincidence that the light isn't working after the update. The update was very minimal and did not involve wireless communication.

I did end up getting it to work after leaving it unplugged for a little while. Definitely weird though and was quite frustrating at the time.

Marcan · 04/26/2017, 05:07 PM

i got the same trouble now!!

Fridmoni · 05/01/2017, 06:48 AM

Although the lights appear to work in growing my corals, the software platform is junk. Aquarium technology needs to work 7x24. The EcoSmart Live platform has stopped working over a dozen times for me in the last few months. When I can’t login via my iPhone, I try a browser or my Android phone. The good news is it usually does not work on any platform when it is down. Wish I would have stayed with my Kessil setup connected to my Apex. It just worked every time. I can’t believe the money they charge for such a poor experience. I would post a complaint, however a quick internet search demonstrates to me this is a problem a lot of people have with this product.

Alex Y EcoTech · 05/01/2017, 02:11 PM

Quote:

Originally Posted by Fridmoni

Although the lights appear to work in growing my corals, the software platform is junk. Aquarium technology needs to work 7x24. The EcoSmart Live platform has stopped working over a dozen times for me in the last few months. When I can’t login via my iPhone, I try a browser or my Android phone. The good news is it usually does not work on any platform when it is down. Wish I would have stayed with my Kessil setup connected to my Apex. It just worked every time. I can’t believe the money they charge for such a poor experience. I would post a complaint, however a quick internet search demonstrates to me this is a problem a lot of people have with this product.

Fridmoni,

I would recommend contacting us directly to troubleshoot the issue. We haven't encountered any unscheduled downtime on ESL in several weeks and it seems odd that you would be having so many issues. We can be reached by calling 800-785-0338 Ext. 2

Osteoclast · 05/11/2017, 06:52 PM

Agree. I love the light but hate the reeflink. I am probably going to connect via Apex WMX as it is fairly reliable. EcoTech has good customer support but the reeflink is prone to problems and I have had constant disconnects. Poorly designed for the best lighting system in the industry. Too bad really. I would have paid much more if they built a better controller that consistently worked. Apex on the other hand works fairly well most of the time.

03/24/2017, 04:05 PM	#1
lacosta28 Premium Member Join Date: Jan 2011 Location: Albuquerque Posts: 632	EcoSmart Live update? When I logged in today I got prompted to update my ReefLink. Did anyone else get this? I am just trying to find out what new features if any are including in the update. __________________ Tanks: 150g Reef Tank and 93g Frameless Marineland Reef ready cube. EcoTech pro ligths, M1 Return pumps and MP40QD's on both tanks managed by a Reeflink. Neptune controller manages everything else. Current Tank Info: 150g and 93g Rimless, both reef tanks.

03/24/2017, 05:36 PM	#3
lacosta28 Premium Member Join Date: Jan 2011 Location: Albuquerque Posts: 632	have you been able to find out what was in the update? I cannot find it on EcoSmart Live or on EcoTechmarine.com. __________________ Tanks: 150g Reef Tank and 93g Frameless Marineland Reef ready cube. EcoTech pro ligths, M1 Return pumps and MP40QD's on both tanks managed by a Reeflink. Neptune controller manages everything else. Current Tank Info: 150g and 93g Rimless, both reef tanks.

03/26/2017, 01:50 PM	#6
90reefernyc Registered Member Join Date: Apr 2006 Location: New York USA Posts: 249	I did update reeflink stays green and red and won't connect so aggravating __________________ Click on my little red house to see my 270 build thread...!!!! Current Tank Info: 270 Gallon AGE tank, 400 gallon complete system, GHL Profilux controller, Sfiligoi lights, Fauna Marin Ultra-Lith system

05/01/2017, 06:48 AM	#12
Fridmoni Registered Member Join Date: Oct 2006 Posts: 11	Disappointed with Ecosmart Live Although the lights appear to work in growing my corals, the software platform is junk. Aquarium technology needs to work 7x24. The EcoSmart Live platform has stopped working over a dozen times for me in the last few months. When I can’t login via my iPhone, I try a browser or my Android phone. The good news is it usually does not work on any platform when it is down. Wish I would have stayed with my Kessil setup connected to my Apex. It just worked every time. I can’t believe the money they charge for such a poor experience. I would post a complaint, however a quick internet search demonstrates to me this is a problem a lot of people have with this product.

05/11/2017, 06:52 PM	#14
Osteoclast Registered Member Join Date: Sep 2012 Location: Franklin, TN Posts: 245	Agree. I love the light but hate the reeflink. I am probably going to connect via Apex WMX as it is fairly reliable. EcoTech has good customer support but the reeflink is prone to problems and I have had constant disconnects. Poorly designed for the best lighting system in the industry. Too bad really. I would have paid much more if they built a better controller that consistently worked. Apex on the other hand works fairly well most of the time. __________________ 525/48" tall. Library Reef. Current Tank Info: 525 Mixed Reef SPS dominate

03/24/2017, 05:32 PM	#2
thabizness Registered Member Join Date: Sep 2012 Location: Sooo St. Louis Posts: 363	I got it too Sent from my SAMSUNG-SM-G935A using Tapatalk

03/25/2017, 07:40 AM	#4
thabizness Registered Member Join Date: Sep 2012 Location: Sooo St. Louis Posts: 363	I haven't seen anything Sent from my SAMSUNG-SM-G935A using Tapatalk

03/25/2017, 11:50 AM	#5
Odysi Registered Member Join Date: Jan 2014 Location: Brooklyn, NY Posts: 401	i got it as well and ever since i did the update ive been having issues with settings schedule when i goto program my lights or Mp's its just kinda hangs on the programming box that pops up.

04/01/2017, 09:19 AM	#7
RyanSweatt2004 Registered Member Join Date: Nov 2006 Location: maine Posts: 590	Nothing works after this update. Can't change any settings and my lights won't manually turn on via the buttons either. What the Heck?

04/26/2017, 05:07 PM	#11
Marcan Registered Member Join Date: Apr 2017 Posts: 1	i got the same trouble now!!