Tunze 6105 stopped working

Joel_155 · 06/30/2014, 10:06 PM

Hi all,
I noticed today that one of my tunze 6105s wasn't working. I've recently cleaned it (I don't think it's calcium buildup around the impeller) within the past month. When I noticed it I swapped power cords with my other functioning powerhead (same make and model) and still no luck. Is there a fuse in the brick that the power cord plugs into? Thanks for the help.

Joel

rvitko · 07/01/2014, 11:34 AM

If you use a known good power supply on this pump it still does not work or do you mean that when use this suspect power supply on a known working pump that pump does not work? The power supply has a fuse but it is soldered in and the entire board is wrapped in a copper sandwich as a shield and it is not serviceable, the power supplies are replacement only.

Joel_155 · 07/01/2014, 06:21 PM

I connected it to a known good power supply and the pump still isn't working. I'm trying to see what the next step is.

rvitko · 07/02/2014, 10:53 AM

OK, it sounds like a pump problem, how old is it? We can certainly repair it in any case if you sent it in.

Joel_155 · 07/02/2014, 03:03 PM

Thanks for all your help so far. I left it unplugged for 24 hours and then tried it again and it fired right up. In case a repair is needed do I have to ship it to Germany? I'm just curious. Thanks again for the assistance.

rvitko · 07/02/2014, 04:08 PM

No, we are in Austin, TX for the US repair/dist center.

Joel_155 · 07/09/2014, 06:58 PM

Hi Roger,
I'm thinking I may need to make arrangements to send the powerhead in to have it checked out. The same stopped working on me again. I tried power cycling it like I did before and no luck. How do we start this process? Thanks for your help!!!

rvitko · 07/10/2014, 08:57 AM

Just send it in with a copy of the receipt and your current address and phone number.

Tunze USA
305 Victor St
Austin, TX 78753

Joel_155 · 07/21/2014, 06:43 PM

Quote:

Originally Posted by rvitko

Just send it in with a copy of the receipt and your current address and phone number.

Tunze USA
305 Victor St
Austin, TX 78753

Hi Roger,
I should be shipping this out to you guys tomorrow. Thanks for your help!!!

bboy1234 · 10/23/2014, 10:06 AM

Hi roger. My tunze 6105 powerhead has the same problem with this above topic. Can i send it to you for fixing it.
Thanks
Ben

rvitko · 10/24/2014, 03:52 PM

Yes, just be sure to include a note with return address and phone number.

bboy1234 · 10/24/2014, 07:09 PM

K. Ill send it to you. Thanks roger

06/30/2014, 10:06 PM	#1
Joel_155 Registered Member Join Date: Aug 2011 Posts: 1,402	Tunze 6105 stopped working Hi all, I noticed today that one of my tunze 6105s wasn't working. I've recently cleaned it (I don't think it's calcium buildup around the impeller) within the past month. When I noticed it I swapped power cords with my other functioning powerhead (same make and model) and still no luck. Is there a fuse in the brick that the power cord plugs into? Thanks for the help. Joel

07/01/2014, 11:34 AM	#2
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	If you use a known good power supply on this pump it still does not work or do you mean that when use this suspect power supply on a known working pump that pump does not work? The power supply has a fuse but it is soldered in and the entire board is wrapped in a copper sandwich as a shield and it is not serviceable, the power supplies are replacement only. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

07/02/2014, 10:53 AM	#4
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	OK, it sounds like a pump problem, how old is it? We can certainly repair it in any case if you sent it in. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

07/02/2014, 04:08 PM	#6
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	No, we are in Austin, TX for the US repair/dist center. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

07/10/2014, 08:57 AM	#8
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	Just send it in with a copy of the receipt and your current address and phone number. Tunze USA 305 Victor St Austin, TX 78753 __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

07/01/2014, 06:21 PM	#3
Joel_155 Registered Member Join Date: Aug 2011 Posts: 1,402	I connected it to a known good power supply and the pump still isn't working. I'm trying to see what the next step is.

07/02/2014, 03:03 PM	#5
Joel_155 Registered Member Join Date: Aug 2011 Posts: 1,402	Thanks for all your help so far. I left it unplugged for 24 hours and then tried it again and it fired right up. In case a repair is needed do I have to ship it to Germany? I'm just curious. Thanks again for the assistance.

07/09/2014, 06:58 PM	#7
Joel_155 Registered Member Join Date: Aug 2011 Posts: 1,402	Hi Roger, I'm thinking I may need to make arrangements to send the powerhead in to have it checked out. The same stopped working on me again. I tried power cycling it like I did before and no luck. How do we start this process? Thanks for your help!!!

10/23/2014, 10:06 AM	#10
bboy1234 Registered Member Join Date: Nov 2010 Posts: 4	Hi roger. My tunze 6105 powerhead has the same problem with this above topic. Can i send it to you for fixing it. Thanks Ben

10/24/2014, 03:52 PM	#11
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	Yes, just be sure to include a note with return address and phone number. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

10/24/2014, 07:09 PM	#12
bboy1234 Registered Member Join Date: Nov 2010 Posts: 4	K. Ill send it to you. Thanks roger