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Old 12/07/2017, 07:57 AM   #1
Tikosyn
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Join Date: Apr 2017
Posts: 36
Missing part

Hi Genesis,

Sorry I have been posting here a lot but it seems like the easiest way to get info quickly on putting together the genesis system. So I am finally opening up my Genesis Pro Storm ATO and putting it together, this thing is awesome! I love how everything is connected and talks to each other, very cool. I have one problem though, I am missing a part. I have my ROCV connected and it looks like I am supposed to have two black/red dual level sensor harnesses to use my ROCV correctly but my storm only came with one, is that correct? Also it seems the pro system is supposed to have 10 suction cups included but I only got 6. I have reached out to genesis directly via the website but have not heard back yet. My order number is 17051382106. Hopefully you can help? Thank you!


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Old 12/07/2017, 10:00 AM   #2
Tikosyn
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Join Date: Apr 2017
Posts: 36
Genesis just got back to me and is shipping the part out ASAP, awesome customer service! Thank you Genesis!


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