My RD3 just won’t work properly

jsousa · 12/15/2019, 11:37 AM

My RD3 on my SuperMarin 250 is about a year old and it’s been acting up for a number of months now. No matter how many times I clean in it will F8 within 10 minutes. The unit is spotless inside and out, the airway is clear, the diffuser is clean. Not sure what to do at this point. Good news is my tank is thriving without the skimmer in use. Been off for like 3 months and everything is kicking. I guess I’m at that point where my corals suck up whatever is available. Nitrates are at 5. PO4 typically below .1.

Still, I would like to use my skimmer again. Any thoughts?

ohashimz · 12/15/2019, 12:20 PM

Quote:

Originally Posted by jsousa

My RD3 on my SuperMarin 250 is about a year old and it’s been acting up for a number of months now. No matter how many times I clean in it will F8 within 10 minutes. The unit is spotless inside and out, the airway is clear, the diffuser is clean. Not sure what to do at this point. Good news is my tank is thriving without the skimmer in use. Been off for like 3 months and everything is kicking. I guess I’m at that point where my corals suck up whatever is available. Nitrates are at 5. PO4 typically below .1.

Still, I would like to use my skimmer again. Any thoughts?

Contact RE immediately, they are really good with support and if there is an issue with the pump they will take care of it.

Sent from my SM-G960U using Tapatalk

slief · 12/15/2019, 04:35 PM

Quote:

Originally Posted by jsousa

My RD3 on my SuperMarin 250 is about a year old and it’s been acting up for a number of months now. No matter how many times I clean in it will F8 within 10 minutes. The unit is spotless inside and out, the airway is clear, the diffuser is clean. Not sure what to do at this point. Good news is my tank is thriving without the skimmer in use. Been off for like 3 months and everything is kicking. I guess I’m at that point where my corals suck up whatever is available. Nitrates are at 5. PO4 typically below .1.

Still, I would like to use my skimmer again. Any thoughts?

PM sent.

jsousa · 01/12/2020, 10:01 AM

Just wanted to follow up on this thread and give props to Scott and the customer service team at Royal Exclusiv. Its a rarity these days that a company would have such dedicated support. Scott called me directly and we identified the issue together. It ended up being the controller which they promptly replaced. Been working like a charm since I got the new controller.

Royal Exclusiv user for life!
John

12/15/2019, 11:37 AM	#1
jsousa Registered Member Join Date: Oct 2001 Location: Orlando, FL Posts: 277	My RD3 just won’t work properly My RD3 on my SuperMarin 250 is about a year old and it’s been acting up for a number of months now. No matter how many times I clean in it will F8 within 10 minutes. The unit is spotless inside and out, the airway is clear, the diffuser is clean. Not sure what to do at this point. Good news is my tank is thriving without the skimmer in use. Been off for like 3 months and everything is kicking. I guess I’m at that point where my corals suck up whatever is available. Nitrates are at 5. PO4 typically below .1. Still, I would like to use my skimmer again. Any thoughts? __________________ "I was trying to help but I'm afraid I pushed to hard. Now I can't even touch it, afraid it will fall apart." - BTS

01/12/2020, 10:01 AM	#4
jsousa Registered Member Join Date: Oct 2001 Location: Orlando, FL Posts: 277	Just wanted to follow up on this thread and give props to Scott and the customer service team at Royal Exclusiv. Its a rarity these days that a company would have such dedicated support. Scott called me directly and we identified the issue together. It ended up being the controller which they promptly replaced. Been working like a charm since I got the new controller. Royal Exclusiv user for life! John __________________ "I was trying to help but I'm afraid I pushed to hard. Now I can't even touch it, afraid it will fall apart." - BTS