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10/11/2019, 07:49 AM | #51 |
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aaand thats how you complete the we are like everyone else in the industry in one month gig. Really sad to see what Petco has done.
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Fish are not disposable commodities, but a worthwhile investment that can be maintained and enjoyed for many years, providing one is willing to take the time to understand their requirements and needs Current Tank Info: 625g, 220g sump, RD3 230w, Vectra L1 on a closed loop, 3 MP60s, MP40. Several QTs |
10/11/2019, 10:25 AM | #52 |
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Well, I will have to rely more on LFS. Luckily we have a good selection around here, but it really sucks for the people who live far from a good fish store...
I think that LiveAquaria is going the wrong way by going down to everyone else's standards and services. Especially the "expert only" arrive alive restriction is a bad move. Basically, what it tells you now is to kill everything that arrives in a shaky condition instead of giving it a best effort to save the specimen like you could safely do with the 14 days warranty. In effect, I won't buy any anemones from them anymore. And with fish I will think twice before ordering them through LiveAquaria and probably rather go through Jordan and similar services to order the more exotic and rare things... Sent from my XT1254 using Tapatalk
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Pairs: 4 percula, 3 P. kauderni, 3 D. excisus, 1 ea of P. diacanthus, S. splendidus, C. altivelis O. rosenblatti, D. janssi, S. yasha & a Gramma loreto trio 3 P. diacanthus. 2 C. starcki Current Tank Info: 200 gal 4 tank system (40x28x24 + 40B + 40B sump tank + 20g refugium) + 30x18x18 mixed reef + 20g East Pacific biotop + 20g FW +... |
10/11/2019, 12:47 PM | #53 | |
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Quote:
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Gary 180 gallon, 40 gallon sump, 3 250 W MH + 4 80W ATI T5's, MTC MVX 36 Skimmer, Apex controller Aquamaxx T-3 CaRx Current Tank Info: A 2 Barred Rabbitfish, Red Head Salon, Yellow/Purple, McMaster Fairy, Possum, 2 Leopard Wrasses, Kole, & Atlantic Blue Tangs, 2 Percula Clown, 3 PJ and 1 Banggai Cardinalfish , Swallowtail, Bellus and Coral Beauty Angels |
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10/11/2019, 03:24 PM | #54 | |
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Quote:
As a simple matter of fact, no fish that has made into the country alive should starve to death within a week or two unless it is already severely emaciated - in which case it shouldn't be sold in the first place. I had regal angels and other fish that lasted months without eating. And even in the smallest tank with minimal pod population a decently sized mandarin should last well over 2 weeks before starvation ultimately kills it. This change is basically a blanket permit to send you a moribund animal and then say it wasn't their fault when it dies a day or even just hours after you got it. And when you go to the bottom of it all, you have to be some level of Expert in this field to keep even the hardiest reef animal alive in captivity. Someone who has absolutely no clue may kill the hardiest and healthiest damsel without even trying. My wife even managed to kill guppies she got from a friend by putting them into tap water and having skin care products on her hands while handling them... And how do you define "Expert" here anyway? Is someone with a degree in Aquaculture or Marine Biology an "Expert"? Many of those are just as lost as most newbies when it comes to diseases and getting fish to eat in captivity. The simple truth is that they jacked up the prices and lowered the warranty coverage.
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Pairs: 4 percula, 3 P. kauderni, 3 D. excisus, 1 ea of P. diacanthus, S. splendidus, C. altivelis O. rosenblatti, D. janssi, S. yasha & a Gramma loreto trio 3 P. diacanthus. 2 C. starcki Current Tank Info: 200 gal 4 tank system (40x28x24 + 40B + 40B sump tank + 20g refugium) + 30x18x18 mixed reef + 20g East Pacific biotop + 20g FW +... |
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10/11/2019, 10:17 PM | #55 |
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Most of the complaints seem to be about live aquaria. Are people having problems with Divers Den also or are they still sending out quality livestock?
Myles
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10/12/2019, 10:16 AM | #56 |
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I ordered a sail fin tang from divers den a few months ago, and it was in no
way the one shown in the picture. The tang was skinny and tummy sucked in. There was no Way it was eating prior to Shipping. |
10/12/2019, 11:53 AM | #57 | |
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______________________________________ Jan. '11 TOTM Manhattan Reefs Current Tank Info: 500g & 200g acrylic DTs/2 separate reef systems |
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10/12/2019, 12:47 PM | #58 |
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No bc it never ate.
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10/12/2019, 01:49 PM | #59 |
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I have bought over 95% of my fish from either LA or DD and my success rate with them has been probably better then 95%. It was less until I learned about death in the bags, particularly with Wrasses which are very difficult fish to ship.
Read this!
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Gary 180 gallon, 40 gallon sump, 3 250 W MH + 4 80W ATI T5's, MTC MVX 36 Skimmer, Apex controller Aquamaxx T-3 CaRx Current Tank Info: A 2 Barred Rabbitfish, Red Head Salon, Yellow/Purple, McMaster Fairy, Possum, 2 Leopard Wrasses, Kole, & Atlantic Blue Tangs, 2 Percula Clown, 3 PJ and 1 Banggai Cardinalfish , Swallowtail, Bellus and Coral Beauty Angels |
10/12/2019, 01:55 PM | #60 | |
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If you don't like their decision you can certainly go somewhere else. M LFS has a 72 hour replacement policy and after that it is "on a case by case basis". (maybe depending on how good a customer your are?)
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Gary 180 gallon, 40 gallon sump, 3 250 W MH + 4 80W ATI T5's, MTC MVX 36 Skimmer, Apex controller Aquamaxx T-3 CaRx Current Tank Info: A 2 Barred Rabbitfish, Red Head Salon, Yellow/Purple, McMaster Fairy, Possum, 2 Leopard Wrasses, Kole, & Atlantic Blue Tangs, 2 Percula Clown, 3 PJ and 1 Banggai Cardinalfish , Swallowtail, Bellus and Coral Beauty Angels |
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10/13/2019, 05:00 AM | #61 | |
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Quote:
Most LFS I know have a "no warranty once it left the store" policy on livestock. Though good customers who they know well enough may at times get a refund for a same/next day loss on a case by case basis. But the key difference between an LFS and LiveAquaria is that you can observe and select the fish you want and decide based on appearance and behavior whether to buy it or not. And pretty much every LFS will feed the fish if you ask so you can see if it is eating or at least interested in food or if it is not reacting at all. However, with LiveAquaria (and most other online vendors) all purchases are blind, even Diver's Den just gives a (staged) picture that really doesn't tell you much about the fish's behavior or overall condition. That's where the warranty came in to compensate for this "bought unseen" and to ease your mind and also make sure the staff at Quality Marine would pick healthy fish that stand a chance to survive at least 2 weeks. But now they can send you everything as long as it is just strong enough to survive shipping. And I have seen precisely that in recent shipments where I got fish that were so malnourished that even with expert care and live food there was no way to rescue them. The last ones were two bluestripe pipefish of which one was healthy and well-nourished (and still alive) while the second was so emaciated that it was just "skin and bones" and died within hours of arrival. I tried live tigger pods but the fish was already too weak to feed. I still got credit because it was just before they rolled out their new warranty restrictions. Today things may have gone differently To me, this isn't a sound business decision but rather a lazy way to shed responsibility. If they really want to make sure finicky species get only to qualified people, there are other ways. I've done a lot of business with LiveAquaria in the past was overall satisfied with what I got. But with the new warranty restrictions, I will think twice now before ordering an expensive fish.
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Pairs: 4 percula, 3 P. kauderni, 3 D. excisus, 1 ea of P. diacanthus, S. splendidus, C. altivelis O. rosenblatti, D. janssi, S. yasha & a Gramma loreto trio 3 P. diacanthus. 2 C. starcki Current Tank Info: 200 gal 4 tank system (40x28x24 + 40B + 40B sump tank + 20g refugium) + 30x18x18 mixed reef + 20g East Pacific biotop + 20g FW +... |
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10/14/2019, 08:13 AM | #62 | |
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Quote:
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Fish are not disposable commodities, but a worthwhile investment that can be maintained and enjoyed for many years, providing one is willing to take the time to understand their requirements and needs Current Tank Info: 625g, 220g sump, RD3 230w, Vectra L1 on a closed loop, 3 MP60s, MP40. Several QTs |
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10/14/2019, 08:55 AM | #63 | |
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Quote:
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Gary 180 gallon, 40 gallon sump, 3 250 W MH + 4 80W ATI T5's, MTC MVX 36 Skimmer, Apex controller Aquamaxx T-3 CaRx Current Tank Info: A 2 Barred Rabbitfish, Red Head Salon, Yellow/Purple, McMaster Fairy, Possum, 2 Leopard Wrasses, Kole, & Atlantic Blue Tangs, 2 Percula Clown, 3 PJ and 1 Banggai Cardinalfish , Swallowtail, Bellus and Coral Beauty Angels |
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10/14/2019, 10:23 AM | #64 |
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Fish are not disposable commodities, but a worthwhile investment that can be maintained and enjoyed for many years, providing one is willing to take the time to understand their requirements and needs Current Tank Info: 625g, 220g sump, RD3 230w, Vectra L1 on a closed loop, 3 MP60s, MP40. Several QTs |
10/14/2019, 12:30 PM | #65 | |
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Quote:
Sent from my XT1254 using Tapatalk
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Pairs: 4 percula, 3 P. kauderni, 3 D. excisus, 1 ea of P. diacanthus, S. splendidus, C. altivelis O. rosenblatti, D. janssi, S. yasha & a Gramma loreto trio 3 P. diacanthus. 2 C. starcki Current Tank Info: 200 gal 4 tank system (40x28x24 + 40B + 40B sump tank + 20g refugium) + 30x18x18 mixed reef + 20g East Pacific biotop + 20g FW +... |
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10/14/2019, 02:08 PM | #66 | |
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Quote:
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Fish are not disposable commodities, but a worthwhile investment that can be maintained and enjoyed for many years, providing one is willing to take the time to understand their requirements and needs Current Tank Info: 625g, 220g sump, RD3 230w, Vectra L1 on a closed loop, 3 MP60s, MP40. Several QTs |
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10/15/2019, 10:12 AM | #67 |
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I bought a red head solon fairy wrasse from the regular LA site (not DD). It was beautiful. Prettiest specimen I've ever seen. A small candy hogfish is arriving today - fingers crossed.
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10/15/2019, 10:19 AM | #68 |
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I really do miss that $99 shipping threshold (don't get me started on boxing fee!). Tough to make that number work. Most fish I'd buy are right around that $80-$100 range. Throw in a few snails or crabs and there you go - easy to get to $99.
The $149 requirement has made me buy some nice corals though |
10/18/2019, 07:13 AM | #69 | |
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10/18/2019, 07:23 AM | #70 | |
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Fish are not disposable commodities, but a worthwhile investment that can be maintained and enjoyed for many years, providing one is willing to take the time to understand their requirements and needs Current Tank Info: 625g, 220g sump, RD3 230w, Vectra L1 on a closed loop, 3 MP60s, MP40. Several QTs |
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10/18/2019, 11:00 AM | #71 |
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For some reason I find most of those super rare fish rather unappealing. I would not buy a kingi even if it was priced like any other angel.
Sent from my XT1254 using Tapatalk
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Pairs: 4 percula, 3 P. kauderni, 3 D. excisus, 1 ea of P. diacanthus, S. splendidus, C. altivelis O. rosenblatti, D. janssi, S. yasha & a Gramma loreto trio 3 P. diacanthus. 2 C. starcki Current Tank Info: 200 gal 4 tank system (40x28x24 + 40B + 40B sump tank + 20g refugium) + 30x18x18 mixed reef + 20g East Pacific biotop + 20g FW +... |
10/18/2019, 03:35 PM | #72 |
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I’m a sucker for bandit and conspicuous angels, really most any angelfish truth be told
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Fish are not disposable commodities, but a worthwhile investment that can be maintained and enjoyed for many years, providing one is willing to take the time to understand their requirements and needs Current Tank Info: 625g, 220g sump, RD3 230w, Vectra L1 on a closed loop, 3 MP60s, MP40. Several QTs |
10/18/2019, 11:17 PM | #73 | |
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Sent from my XT1254 using Tapatalk
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Pairs: 4 percula, 3 P. kauderni, 3 D. excisus, 1 ea of P. diacanthus, S. splendidus, C. altivelis O. rosenblatti, D. janssi, S. yasha & a Gramma loreto trio 3 P. diacanthus. 2 C. starcki Current Tank Info: 200 gal 4 tank system (40x28x24 + 40B + 40B sump tank + 20g refugium) + 30x18x18 mixed reef + 20g East Pacific biotop + 20g FW +... |
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02/04/2020, 02:34 PM | #74 |
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Solve this problem real quick stop buying from them. As long as they keep selling fish the box charge and everything else they will add on. Next will be cold and heat pack fee. A fee for the plastic bag. Maybe a water fee.
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02/05/2020, 04:57 PM | #75 |
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I have stopped buying from them. As for others, it’s up to them to stop or continue
Corey |
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