Reef Central Online Community

Go Back   Reef Central Online Community > Sponsor Forums > EcoTech Marine
Blogs FAQ Calendar Mark Forums Read


User Tag List

Closed Thread
Thread Tools
Unread 06/11/2009, 09:33 AM   #1
EcoTech Marine
RC Sponsor
EcoTech Marine's Avatar
Join Date: Sep 2005
Location: Allentown, PA
Posts: 4,870
Need Service? We Prefer You Contact Us Directly (click for details)

At EcoTech Marine we pride ourselves upon our customer support. In order to serve you better we have developed four channels for helping you:

1) Visit our website at (our website features a multitude of FAQ's and videos which can help you solve many problems without needing to ever contact us)
2) Call us at 610.954.8480 ext 106
3) Email us at
4) Post here on Reefcentral

While this forum is an excellent means of exchanging information and helping you out, we prefer that you call or email us as many problems can be quite specific or require in-depth trouble shooting which can not be performed to our level of satisfaction on this forum.

If you choose to post here on RC rather than call or email us first, this can delay your service by a few days as our policy is to speak or email with you personally in order to determine whether or not you will need to send your pump in. If you need to send your pump in, or suspect that you do, please make sure to always include the following form with your pump when you send it in:

Lastly, if you post here on RC and are inquiring as to the status of your pump, please include your full name in your post. We do not keep track of pumps in service based on RC user names and so we will not be able to check up on the status of your pump without knowing your full name.

We respond to RC threads Monday-Friday, as we are able. Phone calls and email are monitored Monday-Friday constantly.

Tim Marks

EcoTech Marine

If the above information doesn't help you, please contact us at 1-800-785-0338 ext. 2 or by e-mailing [email]support@ecotech
EcoTech Marine is offline  
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

All times are GMT -6. The time now is 05:24 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2024 Axivo Inc.
Use of this web site is subject to the terms and conditions described in the user agreement.
Reef CentralTM Reef Central, LLC. Copyright 1999-2022
User Alert System provided by Advanced User Tagging v3.3.0 (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.