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12/26/2017, 12:02 PM
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#1 |
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Registered Member
Join Date: Jul 2008
Posts: 175
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OSMOLATOR UNIVERSAL 3155 AUTO TOP OFF issue
I purchased the unit less than a year ago.
The sensor is having an issue with maintaining water levels. I recently cleaned the float switch and the invisible eye with fresh water and vinegar. The unit is currently not tripping the float switch when clearly the water level is externally high. The unit is also solid green for a couple of seconds upon restart I have the following errors on the controller: To high and level, please help! |
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12/26/2017, 12:38 PM
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#2 |
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RC Sponsor
 
Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,785
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Too high solid and too low blinking is the water damage indicator, the most common cause is usually repairable, plugging in a wet power supply tip. I would send it in.
Tunze USA 305 Victor St Austin, TX 78753 Include a note with your return address and phone number.
__________________
Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish |
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12/26/2017, 12:59 PM
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#3 |
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Registered Member
Join Date: Jul 2008
Posts: 175
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Thanks for the prompt reply Roger, should I also send in the sensor?
Or just the auto top unit? Thanks! |
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12/26/2017, 02:03 PM
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#4 |
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RC Sponsor
Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,785
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It would be best if I got both sensors with it as if I have to calibrate it as part of the repair it will be best to do so with the sensors you have, I don't need the pump, power supply or magnet holders.
__________________
Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish |
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01/04/2018, 10:19 AM
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#5 |
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Registered Member
Join Date: Jul 2008
Posts: 175
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Shipped, sent you PM with information
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